Administrative Specialist I

Administrative Specialist I

Ada County is a great place to work! We have more than 2000 employees dedicated to enhancing our community's quality of life. Our Juvenile Services team is growing, and this is an excellent opportunity to be a part of taking this team to the next level. We offer a competitive total rewards package that increases your base salary by approximately 40%, including:

• Excellent medical, dental, and vision insurance
• Generous vacation and sick leave starting on day one
• 11 paid holidays annually
• Participation in one of the nation's best state retirement systems, with 11.96% employer contribution
• 457(b) deferred compensation plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and robust wellness programs
• Ongoing training opportunities and career pathing

Our vision is inspiring hope for the future. Our values include caring, authenticity, positivity, and presence.

Required: Applicants must submit an updated resume and cover letter to be considered for this position.

Position general summary: Performs a variety of administrative support activities for Ada County Juvenile Services and interacts extensively with youth and families, court clerks, probation officers, detention officers, and community providers.

Distinguishing features of the class: An Administrative Specialist I is provided close supervision, training, and learning opportunities. The incumbent resolves moderately complex matters while maintaining a high level of professionalism and confidentiality.

Essential Functions

Administrative Specialist I

• Maintains reception area to include scheduled appointments and walk-in customers
• Multitasks between a variety of fast-paced, competing demands with time-sensitive deadlines, including attending to public visitors, electronic or phone inquiries, and payment processing
• Greets telephone callers and provides department-related information
• Answers questions to provide information about department services
• Performs clerical tasks to include typing, filing, and drafting of correspondence
• Creates and maintains confidential files
• Inputs and retrieves electronic data
• Processes payments relating to court fees
• Manages the tracking and shipping of urinalysis samples
• Opens and reconciles multiple cash drawers
• Provides administrative support for department leadership
• Assists in department ordering
• Completes nightly deposit reconciliation
• Provides administrative support for training and programming

Additional Functions

• Performs related duties as assigned

Job Requirements

• High school diploma or equivalent
• Knowledge of English grammar, punctuation, and spelling
• Knowledge of modern office equipment, practice, and procedures
• Thorough knowledge of MS Office Suite, including Word, Outlook, and Excel
• Skill in operating a computer at an intermediate to advanced level
• Skill in performing public service
• Skill in creating and maintaining effective working relations with individuals and entities both within and external to the juvenile services department
• Skill in organizing and attention to detail to accurately accomplish work within limited timeframes, and to manage competing priorities
• Skill in communicating with culturally diverse populations
• Skill in telephone etiquette
• Ability to manage time effectively and transition between multiple tasks
• Ability to maintain a large amount of data with a high degree of accuracy
• Ability to maintain confidentiality of data
• Ability to follow written and verbal instructions
• Ability to clarify ideas and present in written and verbal forms
• Ability to work as a member of a team to accomplish division and department goals
• Ability to handle money accurately
• Ability to meet and interact effectively with the general public, fellow employees, youth and their families, court officials, and others in stressful situations

Other Requirements

• The incumbent is subject to a criminal records check, pre-employment drug screen, and fingerprinting prior to hire

Work Environment & Physical Demands

• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions
• Must be able to lift up to 20 pounds
• This position requires sustained periods using a keyboard and performing other computer work
• This position involves exposure to potentially hazardous materials, such as handling urine samples for shipment. Incumbent will be required to wear personal protective equipment and follow strict hygiene protocols
• Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks

Disclaimer: To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.