Customer Experience Manager

We are seeking a dynamic and result-driven Marketing Executive to promote our US healthcare medical billing services. The ideal candidate will be responsible for generating leads, building brand awareness, and supporting business growth through strategic marketing initiatives.

Key Responsibilities

Develop and execute marketing strategies to promote medical billing and RCM services in the US market
Generate qualified leads through digital marketing, email campaigns, and outbound efforts
Manage and optimize campaigns across channels (LinkedIn, Google Ads, email marketing, etc.)
Conduct market research to identify target audiences and industry trends
Collaborate with sales teams to align marketing campaigns with business goals
Create marketing materials such as brochures, presentations, and website content
Maintain CRM data and track campaign performance metrics
Build relationships with healthcare providers, clinics, and physician groups
Participate in webinars, events, and online promotions targeting US clients

Preferred Skills

Experience in US healthcare BPO/KPO industry
Knowledge of RCM workflows, insurance claims, and billing cycles
Familiarity with LinkedIn lead generation and B2B marketing strategies

Key Competencies

Lead generation & conversion focus
Analytical thinking
Creativity and innovation
Strong interpersonal skills

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Customer Experience Manager in Herndon, VA vacancy

Customer Experience Program Manager - CTJ - TS/SCI
$119.8k - $234.7k
...ContributorTravel: Less than 25%Profession: Program ManagementDiscipline: Customer Experience Program MgmtCompany: MicrosoftOverviewMicrosoft has an exciting opportunity for a Customer Experience Program Manager in the Customer Advocacy and Engineering (CAE) team within the...
Suggested
Ongoing contract
Local area
3 days per week
Microsoft
Reston, VA
17 hours ago
Customer Experience (CX) Director for DISA/Army
$197.8k - $250.5k
...Washington DC Onsite at Cisco Office and Customer sites.Need to be proximate to the... ...short notice.Meet the TeamCisco’s Customer Experience (CX) team is at the forefront of an exciting... ...business results for our customers. Manage an integrated services and customer success...
Suggested
Full time
Temporary work
Work at office
Local area
Flexible hours
CISCO Systems
Herndon, VA
1 day ago
Guest Experience Specialist
$22 per hour
...JOB DESCRIPTION As a Guest Experience Specialist , you are often the first and last impression our guests have... ...ground transportation or rental cars, catering, and customs appointments as requested. Manage guest, crew, and/or visitor inquiries, resolve requests...
Suggested
Full time
Worldwide
Flexible hours
Shift work
Night shift
Signature Aviation
Dulles, VA
-16
Guest Experience Supervisor
Concessions International in Sterling, VA seeks a hands-on supervisor to help run daily operations, support guest service, assist with food prep, and ensure unit appearance. Responsibilities include greeting guests, suggesting menu items, handling cash, maintaining safety...
Suggested
Flexible hours
Weekend work
Concessions International
Sterling, VA
23 hours ago
Customer Experience Manager
...projects are completed within design, budget, and schedule. Projects range from $5M to $90M. Must have 5+ years Superintendent experience in heavy civil construction. Ideal candidate will have experience working with TDOT , but this not required. Strong...
Suggested
For subcontractor
Relocation package
Herndon, VA
a month ago
Cashier & Guest Experience Specialist
...for a friendly and reliable cashier to join our team. As a cashier, you will ensure a memorable dining experience by accurately handling transactions and meeting customer needs. Ideal candidates will have strong communication skills, multitasking abilities, and a positive...
Flexible hours
Afternoon shift
Moby Dick House Of Kabob
Sterling, VA
4 days ago
Sales & Client Success Manager (Experienced Required)
...Job Summary Sales & Client Success Manager Noor Esthetique and Wellness Center... ...-driven role at the heart of our client experience. Position Summary The Sales & Client... ...driven ~ Professional presence with a customer-first attitude Compensation & Benefits...
Full time
Part time
Seasonal work
Noor Esthetique and Wellness Center
Sterling, VA
a month ago
Cloud & AI Platform Customer Success Leader- CTJ- Top Secret
$155.8k - $277.2k
...People ManagerTravel: 25-50%Profession: Customer SuccessDiscipline: Customer Success... ...operational excellence and rigor (e.g., pipeline management, execution, ownership of customer... ..., or related field AND 12+ years experience in technology leadership, consulting/ professional...
Ongoing contract
Local area
2 days per week
Microsoft
Reston, VA
1 day ago
Front of House Manager
...Description: Glory Days Grill continues to grow and we are searching for restaurant managers to lead great teams! Glory Days Grill offers: • Competitive salary based on experience • Heath, dental and vision benefits • Paid vacation (1 week every 6 months)...
Full time
Glory Day's
Herndon, VA
1 day ago
Customer Success Manager
...world and global team that supports our customer’s needs. We are looking for someone with... ...visit: As a Customer Success Manager , you will partner with customer stakeholders... ...to resolve issues and optimize customer experience Find paths for success , helping...
Contract work
IOTAP Inc. US Positions
Reston, VA
a month ago
Multi Site Customer Service Coordinator
$17.69 - $22.28 per hour
...Area Customer Service CoordinatorJoin our team as an Area Customer Service Coordinator... ...client operations.Collaborate closely with management to enhance operational processes,... ...computer operations.Demonstrated with prior experience in customer service or related fields....
Work at office
Worldwide
Relocation
Flexible hours
Shift work
Ricoh USA, Inc.
Reston, VA
23 hours ago
PT Customer Service Leader
...an easy, fresh and affordable shopping experience to the communities we serve since 1957.... ...0 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic... ...for assisting the Customer Service Manager and the Assistant Customer Service Manager...
Work at office
Flexible hours
Food Lion
Sterling, VA
1 day ago
Customer Service Lead - Part-Time
$13.77 per hour
...environment, join Our Burlington team as a Customer Service Lead ! Overview: As the... ...the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll... ...customers to create a positive shopping experience, proactively solving problems professionally...
Hourly pay
Part time
Flexible hours
Night shift
Early shift
Burlington
Sterling, VA
4 days ago
DOD Client Executive
$194.29k - $323.81k
...within existing strategic clients, and management of current DoD engagements (prime and sub... ..., ensuring high-quality delivery, customer satisfaction, and effective P&L oversight... ...equivalent combination of education and work experience Minimum 15 years of experience...
Full time
Contract work
Temporary work
For contractors
Work experience placement
For subcontractor
Work at office
Remote work
Flexible hours
NTT DATA
Herndon, VA
4 days ago
PT Customer Lead
...an easy, fresh and affordable shopping experience to the communities we serve since 1957.... ...0 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic... ...for assisting the Customer Service Manager and the Assistant Customer Service Manager...
Flexible hours
Food Lion
Sterling, VA
23 hours ago
FT Customer Service Leader
...an easy, fresh and affordable shopping experience to the communities we serve since 1957.... ...0 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic... ...for assisting the Customer Service Manager and the Assistant Customer Service Manager...
Work at office
Flexible hours
Food Lion
Sterling, VA
23 hours ago
Landscape Maintenance Account Manager
$75k - $85k
...Position Title : Maintenance Account Manager Location : Sterling, VA Reports To : Maintenance... ...a strong relationship with existing customers, quality control, renewals, enhancements... ...site and cost management Qualifications Experience and Education 2 year college degree in...
Contract work
Chapel Valley Landscape CO
Sterling, VA
1 day ago
Landscape Maintenance Account Manager
$90k
...This Landscape Maintenance Account Manager role serves as the primary liaison between... ...resort-inspired pools, masonry, and highly customized landscape architecture for properties... ...field (or equivalent hands-on industry experience). Proven experience in landscape account...
Seasonal work
Local area
Flexible hours
Business Resources One
Sterling, VA
1 day ago
Head of Facility Management
$170k - $200k
...and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or... ...brighter way forward. Director of Integrated Facilities Management - JLL What this job involves : As Director of Integrated...
Daily paid
For contractors
Local area
JLL
Reston, VA
3 days ago
Virtual Sales Account Executive - Splunk Defense Joint Forces (Remote)
$124.2k - $156.9k
...beneficial, positive relationships with customers.Your ImpactFollow up with inbound leads... ...analytics, security software, risk management software or networking performance).Previously... ...annual sales quotas.Technical experience using CRM system, Word, Excel, and SalesForce...
Full time
Temporary work
Local area
Remote work
Flexible hours
CISCO Systems
Reston, VA
2 days ago
Sales Business Development Manager
$180.2k - $227.7k
...MEET THE TEAMCisco Federal Sales Program Management Office (PMO) provides centralized... ...programmatic knowledge and government contracting experience with outstanding communication and... .... Ability to balance and prioritize customer, sales, and business needs.* Developing...
Full time
Contract work
Temporary work
Live in
Work at office
Local area
Relocation
Flexible hours
CISCO Systems
Herndon, VA
17 hours ago
Director, Facilities Management
$80k - $225k
...evolving business and mission needs.The Director of Facilities will manage the operation, maintenance, improvement, and expansion of... ...security requirements.Requirements:10+ years of facilities management experience, including responsibility for complex, multi-site operating...
For contractors
Work at office
Local area
Relocation
Clarity LLC
Herndon, VA
1 day ago
Director of Facilities Management
...Recruits is seeking an experienced hospital-based Facilities Management leader to oversee all engineering, telecommunications, security... ...long-term facilities planningRequired Background:• 10+ years of experience in hospital facilities/building operations• Minimum 5 years of...
She Recruits LLC
Reston, VA
1 day ago
Assistant Store Manager - Customer Experience
...Assistant Store Manager Customer ExperiencePetSmart does Anything for Pets – JOIN OUR TEAM!Our associates are the heart of Team PetSmart... ...AssistanceCareer pathingDevelopment opportunitiesJob SummaryPetSmart's Experience Leader (ELR) is responsible for providing exceptional...
Minimum wage
Full time
Local area
Immediate start
Home office
Weekend work
Afternoon shift
PetSmart
Sterling, VA
2 days ago
Facilities Manager
...seeking out diverse perspectives from our customers, communities and each other. Life at... ...critical work. The East Coast Facilities Manager plays a key role in ensuring those spaces... ...service, and creating exceptional workplace experiences. You are someone who naturally leans...
For contractors
Work at office
Remote work
Axon
Sterling, VA
4 days ago
Sales Business Development Manager
...are seeking a Sales Business Development Manager to work on a cross functional team that... ...programmatic knowledge and government contracting experience with outstanding communication and... .... Ability to balance and prioritize customer, sales, and business needs.* Developing...
Contract work
Outshift by Cisco
Herndon, VA
4 days ago
Head of Facility Management
...Job Summary The Director, Facilities Management plans, coordinates and directs all functions and activities of the Department... ...productivity and patient satisfaction goals Education & Experience: Education: College degree preferred in architecture,...
Patterns Hiring, Inc.
Reston, VA
2 days ago
Facilities Manager
$98.19k - $166.92k
...Facilities ManagerThe Facilities Manager is responsible for ensuring that company facilities operate safely, efficiently, and productively... ...least 10 years of related facilities management experience or transferrable skills.Preferred Skills/ExperienceBachelor's...
Full time
Contract work
For contractors
Work experience placement
Work at office
Local area
Shift work
3 days per week
ICF
Reston, VA
3 days ago
Emergency Response Roster - Humanitarian Advocacy & External Engagement Director
...With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life... ...come in: Job Purpose In line with the WVI Disaster Management Standards for global emergencies this position fills an essential...
Contract work
Fixed term contract
Work at office
Local area
Immediate start
Remote work
Shift work
World Vision
Sterling, VA
4 days ago
Facilities Manager
...International LLC is seeking a skilled Facilities Manager to oversee the readiness, maintenance,... ..., logistics, or related field.5 years experience in facility management, building... ...Trust or Secret clearance (depending on customer).Preferred Qualifications:7 years experience...
Contract work
Temporary work
For contractors
For subcontractor
Local area
Worldwide
SOSi
Reston, VA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Manager. Be the first to apply!