Operations Manager

Operations Manager — Full Leaf Tea Company On-site in White City, OR About Us At Full Leaf Tea Company, we craft premium organic loose leaf teas and wellness blends, delivering unmatched quality and customer care. Ranked on the Inc. 5000 list of Most Successful Companies in America, we are a fast-growing, family-owned company passionate about health, innovation, and excellence. But beyond the growth, what defines us is our people. We operate like a family, supporting each other, celebrating wins together, and building something we are all proud to stand behind. We hand-blend and manufacture all our teas in-house and ship hundreds of thousands of packages a year out of our facility in White City, Oregon. As we continue to scale, we’re looking for the right person to help us run and improve the operations that make it all happen. About the Role We’re looking for a hands-on, communicative, organized Operations Manager to oversee the day-to-day production, inventory, and fulfillment operations at our White City facility. You’ll manage our production and warehouse teams, keep inventory and supply chain running smoothly, and work closely with ownership to drive efficiency as we continue to grow. This is a role with real ownership and real impact. As Full Leaf expands, there is a clear path for this role to grow with it. Key Responsibilities Oversee daily inventory, production, packaging, blending, and fulfillment operations to ensure orders ship accurately and on time Manage, schedule, and develop the production and warehouse team Monitor and maintain inventory levels for raw materials, packaging, and finished goods Coordinate with suppliers and vendors to ensure timely and cost-effective procurement Identify and implement process improvements to increase throughput, reduce waste, and improve accuracy Maintain a safe, clean, and organized production environment in compliance with food safety standards Track and report on key operational metrics including throughput, error rates, labor efficiency, and fulfillment costs Work cross-functionally with the marketing and leadership team on new product launches and seasonal volume planning Requirements 2 years of operations, production, warehouse, or fulfillment management experience Proven ability to lead and develop a team in a hands-on production or warehouse environment Strong organizational skills and attention to detail: you catch issues before they become problems Strong communication skills A proactive, process-improvement mindset: you’re always looking for a better way Comfort with inventory management systems and basic operational reporting Ability to lift up to 50 lbs and work in an active production environment Preferred Skills Familiarity with USPS, FedEx, or high-volume e-commerce fulfillment is a strong plus Food, beverage, CPG, or light manufacturing experience is a strong plus Perks & Benefits Competitive pay based on experience Company Performance Bonuses 401(k) with employer match Health, dental, vision, and life insurance fully paid HRA HSA Dependent Care FSA Disability Paid vacation and sick leave Employee discounts Professional development and career advancement Job Details Job Type: Full-time Schedule: 8 hour shift Work Location: In person Ability to Commute: White City, OR 97503 (Required) Ability to Relocate: White City, OR 97503: Relocate before starting work (Required) #J-18808-Ljbffr