Customer Service Associate - The UPS Store (Duluth, MN)

Job Description

Job Description

Customer Service Associate – The UPS Store (Duluth, MN)

Are you friendly, dependable, and enjoy helping people?
Join our fun, fast-paced team at  The UPS Store in Duluth, MN — where every day brings something new!

(Please note: We are  The UPS Store , not the UPS delivery company. If you’re looking for a driving position, please apply directly with UPS.)

We’re looking for  customer service–oriented team members who take pride in providing great service and enjoy working in a team environment.
We have  both full-time and part-time positions available, with  flexible scheduling — perfect for students, parents, and anyone looking for steady, enjoyable work.

Weekend availability is required , but we’ll work with you to create a schedule that fits your life.

What You’ll Do

• Deliver outstanding customer service with every interaction
• Help customers with packing, shipping, printing, and mailbox services
• Operate store equipment such as copiers, fax, laminators, and binding machines
• Manage point-of-sale transactions and handle basic administrative tasks
• Support day-to-day store operations and work closely with your team
• Learn new skills — including how to become a  Notary Public (we’ll help you get certified!)

What We’re Looking For

• A  friendly, positive attitude and willingness to learn
• Strong communication and multitasking skills
• Comfortable using computers, printers, and internet tools
• Attention to detail and good basic math skills
• High school diploma or GED
• Previous retail or customer service experience is a plus, but  not required — we’ll train you!

Why You’ll Love Working Here

• Flexible schedules (day, evening, or weekend shifts)
• Employee discounts on shipping and printing services
• Paid time off and 401(k)plan for full-time employees
• A  fun, supportive team that values your effort and reliability
• Great opportunity to  learn new skills and grow professionally

Schedule Options

• Full-time or part-time hours available
• 4-hour or 8-hour shifts
• Day or evening availability
• Weekday and weekend shifts available

Work Location: In-person at our Duluth, MN store
Job Type: Full-time  or Part-time

Applicants who do not answer the screening questions thoroughly may not be considered.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Work Location: In person