Mental Health Case Manager (PROMISE) - Reentry Services Division

Mental Health Case Manager (PROMISE) (CV2195-1) - Reentry Services Division

Mental Health Case Manager

Provide care. Build plans. Support transformation.

Volunteers of America Delaware Valley is seeking a compassionate and clinically grounded Mental Health Case Manager to join our Behavioral Health & Reentry Services team. In this role, you will support individuals with mental health needs and justice-involved backgrounds through structured, person-centered care planning, risk assessment, and behavioral health intervention.

You’ll be part of a treatment team delivering specialized support that fosters recovery, accountability, and successful reintegration.

What You’ll Do:

• Complete clinical assessments and create individualized, client-driven service plans

• Deliver mental health interventions targeting risk/needs for special populations

• Facilitate group programs, core curriculum workshops, and case management sessions

• Monitor client progress and adjust care plans in collaboration with the treatment team

• Assist clients with accessing housing, health care, and other community resources

• Facilitate house meetings and support reentry-related court and parole appearances

• Document all case activities and maintain records in accordance with funder guidelines

• Provide drug and alcohol screenings and support overall program compliance

• Participate in treatment team and training meetings; support peer staff functions

What You Need:

• Master’s degree (MSW preferred); counseling or related human services degree considered

• Minimum of 2 years of experience in mental health counseling with special needs populations

• Strong communication, counseling, and group facilitation skills

• Understanding of addictive behaviors and behavioral health treatment models

• Core curriculum facilitation certification (or willingness to obtain)

• Valid driver’s license and ability to meet agency driving standards

• Ability to work flexible hours, including some evenings and weekends

• Basic computer proficiency

• ​Must be able to pass criminal background check

• Bilingual fluency is a plus

Why This Role Matters:

• You will provide targeted mental health support in a structured, evidence-informed environment—helping individuals achieve stability and growth while navigating the challenges of reentry. Your work will have a direct and lasting impact on client outcomes and community well-being.

EEO of "Individuals with Disabilities" and "Veteran Status"/AA