Product Owner I

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union

Role Summary

The Product Owner I is responsible for the technical life cycle of the products they have been assigned, including coordinating development efforts, configuration changes, and support. The Product Owner I is responsible for documenting technical requirements, building product roadmaps, and budgeting associated with the products they oversee. The Product Owner I will collaborate with internal stakeholders, developers, and vendors regularly to deliver new products and enhance existing products that meet the documented business objectives of the products they support. The Product Owner I will coordinate the lifecycle of their product through the Agile Practices.

What You Will Be Doing

• Understands business and end-user needs; and can identify and prioritize features to be delivered to meet those needs
• Actively participate in Agile ceremonies to ensure development efforts remain aligned with business objectives, the product vision, and user needs
• Demonstrate accountability by facilitating stakeholders’ inspection & reviews of delivered functionality, leading planning sessions to clarify priorities, and maintaining transparent communication throughout the development lifecycle
• Negotiate deliverables based on team capacity and learning and adapt plans iteratively to reflect evolving priorities and validated outcomes
• Develop near term rolling-wave product roadmaps in close collaboration with business owners to ensure alignment with business objectives and related outcomes. Continuously refine the roadmap based on stakeholder input, delivery data, and validated learnings from actual product outcomes versus hypothesized value
• Define and track key product success metrics to evaluate value delivery, inform prioritization, and communicate outcomes to stakeholders. Use data and feedback to validate hypotheses, guide decision-making, and continuously improve product performance and valuable outcomes
• Leverage understanding of product strengths and weaknesses to maximize value delivery, identify opportunities for enhancement, and inform stakeholders of potential process improvements and strategic possibilities
• Analyze end user feedback and operational metrics, to identify and understand product needs
• Direct and oversee the lifecycle of one (1) or more products by independently managing and prioritizing their respective product backlogs in collaboration with business owners and technical stakeholders to balance functional and non-functional needs. Operate with oversight, ensuring a steady flow of user stories ready for development one (1) to two (2) weeks in advance
• Collaborate with business owners and technical stakeholders to develop and document user stories from the user’s perspective, enabling the product development team to deliver high-value outcomes. Define features and epics to communicate alignment with business objectives and to establish the scope of development that supports strategic goals
• Collect and understand technical requirements for new implementations and enhancements to ensure sufficient technical runway, minimize technical debt, and maintain the product’s relevance and stability over time. Proactively prioritize non-functional backlog items—such as performance, scalability, and maintainability—to support sustainable development and long-term product health
• Manage vendor relationships to the extent of assisting with the review of contracts alongside the business stakeholder
• Ensure respective product is compliant with regulatory and security requirements
• Ensure upgrades are planned and completed, maintaining compliance with standards and control procedures

About You

• Ability to understand complex business problems and identify and interpret business needs
• Ability to create a product strategy that aligns with measurable business outcomes
• Strong problem solving and analytical skills
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities
• Experience working in an Agile Environment, either Kanban or Scrum
• Strong organizational skills
• Ability to complete tasks effectively independently, as well as collaboratively
• Knowledge of product management tools like Azure DevOps or Jira
• Ability to travel to complete assigned responsibilities and attend professional seminars and education as approved

Qualifications

What You Will Need

• Minimum of one (1) year of product ownership/management experience in an Agile Environment. Note at least three (3) years of business management experience may be substituted in lieu of product owner experience.
• Bachelor's degree in Business Administration or a related field or equivalent of specialized courses, training, and/or related experience may be substituted
• High School diploma required
• Knowledge of the Financial Industry, products, and services
• Credit Union experience preferred
• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner I (PSPO I), or equivalent foundational level certification. (Preferred)

Our Team Member Value Proposition

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Full Salary Range

Richland, WA: $80,168.40-$119,957.52

Spokane, WA: $80,168.40-$119,957.52

Renton, WA: $87,023.73-$145,039.55

• While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at View phone number on us.fitly.work or ***email_hidden*** to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)