Spa Coordinator (Part-Time)

Spa Coordinator

The Four Seasons Hotel Minneapolis seeks a Spa Coordinator to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

About the Role

Basic Purpose: As a Spa Coordinator at Four Seasons Minneapolis, you will play a pivotal role in ensuring the smooth operation of our luxurious spa facility. Serving as the primary point of contact for guests, you will manage spa reservations, coordinate spa services, and provide exceptional customer service to enhance the overall guest experience. Your organizational skills, attention to detail, and passion for hospitality will contribute to maintaining the Four Seasons' reputation for excellence in service and wellness.

What You Will Do

• Provide a warm and professional welcome to guests, ensuring an exceptional experience from arrival to departure
• Manage reservations and efficiently schedule spa treatments, maximizing availability for guests
• Be knowledgeable about all spa services, treatments, and products, confidently advising guests on their choices
• Handle guest inquiries via phone, email, and in person, ensuring prompt and professional responses
• Maintain cleanliness and organization of the spa reception area
• Process payments and manage billing accurately
• Collaborate with the spa team to ensure seamless daily operations and an outstanding guest experience

What You Bring

• Reading, writing and oral proficiency in the English language
• Superior communication and organizational skills
• Previous hotel and computer knowledge preferred
• Great and honest smile
• High grooming standards
• Two years experience on a similar position
• Education: High School Degree or equivalent

What We Offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $20.71 per hour
• Comprehensive health and vision insurance (Available to Full-Time employees only)*
• Discovery nights at Four Seasons Properties around the globe*
• Holiday and vacation pay (Available to Full-Time employees only)*
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care
• Sick pay, disability coverage and life insurance (Available to Full-Time employees only)*
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay (Available to Full-Time employees only)*
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate (Available to Full-Time employees only)*

*Not available to On-Call employees