Werk met ons in Griekenland! Dutch-speaking customer experts for SquareTrade

Join us in Greece, to be a member of our SquareTrade team, and help redefine insurance We invite you to join us in Greece and be a member of our team that supports SquareTrade , the fastest growing partner in the global device protection market . Take this opportunity to work with SquareTrade, a global leader in consumer protection and claims services. We’ve spent over 20 years building a global supply chain that uses modern technology and service innovation to create seamless customer experiences that can solve almost any issue, quick and easy, with no hassles. Join a team united by the same end goal: to completely change the way people think about insurance plans. What You’ll Do Guide & support customers: Communicate clearly and empathetically, using strong listening and questioning techniques to understand needs and explain complex insurance concepts in plain language. Resolve issues first time: Proactively address complaints and obstacles, aiming for accurate, timely resolutions. Champion customer care: Recognize vulnerabilities or special circumstances and maintain professionalism throughout the claim journey. Stay compliant: Adhere to applicable regulations (e.g., FCA for UK, GDPR for EU) and follow all internal quality standards and procedures. Own your outcomes: Take responsibility for assigned tasks and deliver correct solutions promptly. Work smart with tech: Navigate office software, CRM platforms, and claims systems to assist customers in real time. Document precisely: Keep claim and case notes complete, compliant, and up to date while multitasking across systems. Keep improving: Participate in ongoing training; stay current on products, regulations, and best practices; and suggest process enhancements. What We’re Looking For Excellent Dutch and good English language skills (spoken and written) Great communication skills, active listening, and the ability to simplify complex topics Problem-solving mindset, attention to detail, and accountability Comfort working across multiple systems (CRM, claims platforms, office tools) Familiarity with regulatory environments ( e . g. FCA, MFSA and GDPR) Commitment to continuous learning and operational excellence What We Offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you -) Competitive monthly salary (14 salaries per year) Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities State of the art premises, providing a great working environment with relaxing break areas Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Key Takeaways Join the SquareTrade team in Greece and reshape the insurance experience with a global leader in consumer protection. Responsibilities include guiding customers, resolving issues promptly, and ensuring compliance with regulations like FCA and GDPR. Candidates should possess excellent Dutch and good English skills, strong communication abilities, and a problem-solving mindset. SquareTrade offers relocation support, competitive salaries, health benefits, and training opportunities to foster professional growth. This role provides a chance to advance your career while working for a certified great workplace that values diversity. #J-18808-Ljbffr