Customer Intelligence & Experience Manager
JLL
JLL is seeking a Manager, Customer Experience and Engagement to lead voice of customer (VOC) research and analytics that drive program and product decisions. This individual contributor designs and executes research programs, builds scalable reporting frameworks, and partners with internal stakeholders to translate ambiguous business questions into structured, actionable insights. The role blends traditional survey expertise with an evolving focus on micro-sentiment capture, behavioral #J-18808-Ljbffr JLL
Vacancy posted 6 days ago
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