Office Coordinator

Job Description

Job Description Answer incoming calls, emails, and texts and transfer or respond appropriately in a timely manner Maintain on-time opening and closing of office daily Maintain an accurate inventory count Order supplies and equipment as needed Generate a weekly schedule for Housekeepers, Lead EHIs and EHIs Create daily task assignments for Housekeepers, Lead EHIs, and EHIs Adjust daily task assignments for Housekeepers, Lead EHIs, and EHIs as needed Assist in the gathering and preparation of materials needed for Housekeepers, Lead EHIs, and EHIs Assist with billing/invoicing related to contract cleaners Complete data entry into online systems accurately Be trained as a backup for ICI related payroll Input and monitor completion of daily tasks Dispatch all housekeeping requests appropriately Assist with the supervision of all employees in the ICI department by maintaining communications with all ICI staff working in the field Work closely with Guest Services, Owner Representatives, and Isle Fix It (IFI) Departments to ensure exceptional guest satisfaction Work closely and cross-train with Laundry to ensure exceptional guest satisfaction Input IFI work orders in a timely manner to resolve maintenance issues prior to guest arrival Help develop Quality Assurance Standards for the ICI department in accordance with VRHP standards Communicate pertinent information to the ICI team (changes in policy/procedure, IR events, etc.) Work cooperatively with all Company employees in developing Company Equipment Standards Provide general property services information for guests as needed Resolve guest issues promptly with great care and effectiveness Assist with the development and implementation of policies and procedures Perform or coordinate all administrative duties such as filing, photocopying, typing, etc. Other tasks as assigned by supervisor