Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Program Manager, Contact Center Operations

$70k - $80k

GT Independence

GT Independence is seeking a Contact Center Manager to lead operations in Southington, Connecticut. The role involves developing performance metrics, evaluating business processes, and building relationships with key stakeholders. Ideal candidates should have excellent communication skills, a Bachelor's degree or equivalent experience, and a genuine commitment to enhancing people's lives. Join a collaborative environment that promotes professional growth and values authentic self-expression. This position offers a competitive salary ranging from $70,000 to $80,000, and fosters a workplace culture centered on diversity and inclusion. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Program Manager, Contact Center Operations in Southington, CT vacancy
  • $24.04 per hour

     ...(DS), Fri 8a-10a (DS)/10a-4p (Admin) General Description The Program Manager ensures the quality of Journey Found programs by coordinating...  ..., unless the accommodation would cause undue hardship to the operation of the program and/or on the organization. EEOC Statement Journey... 
    Operations
    Hourly pay
    Full time
    Local area

    Journey Found

    Plainville, CT
    4 days ago
  • Southington, CT Office Southington, CT 06489, USA Position Summary The Program (Operations) Manager manages the operational unit to assist and support real-time operations. The Program Manager facilitates the utilization of resources to achieve customer satisfaction,... 
    Operations
    Work at office
    Flexible hours

    GT Independence

    Southington, CT
    4 days ago
  •  ...Place to Work® for 2026/2027—a distinction reserved for top employers committed to outstanding employee experiences. Program Manager (Business & Operations) The manager facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll... 
    Operations
    Work at office
    Work from home
    Flexible hours

    GT Independence

    Southington, CT
    2 days ago
  • $80 - $85 per hour

     ...leading entertainment company, is seeking a Program Manager - Broadcast Technology to lead large-...  ...technology projects within the live operations and engineering space. The ideal candidate...  ..., master control rooms (MCR), and data center buildouts, ensuring seamless delivery... 
    Operations
    Work at office

    Optomi

    Bristol, CT
    2 days ago
  • $100k - $130k

    Job Description Job Title: Program Manager Pay Rate: $100,000 - $130,000/year Location: Farmington, CT Start Date: ASAP Job Type: Direct...  ...execution. Coordinate manpower, equipment, materials, and operational resources to meet project deliverables and customer... 
    Operations
    Full time
    Contract work
    Work at office
    Local area
    Immediate start
    Monday to Friday

    Belcan Corporation

    Farmington, CT
    1 day ago
  • We are seeking a Program Manager to join our Specialty division in Avon, CT and support continued business growth. This position is responsible...  ...an advisor to program team regarding projects, tasks, and operations. Resolve conflicts as they arise both within your team and... 
    Operations
    Contract work
    Casual work

    RadNet, Inc.

    Avon, CT
    1 day ago
  • $74k

     ...to leaders. CMHA is looking to hire a Program Manager II for our YAACTT Young Adult Assertive...  ...II will oversee all program functions/operations in accordance with policies, procedures...  ...completing an online application should contact CMHA’s Human Resources Department at Careers... 
    Operations
    Full time
    Work at office
    Flexible hours
    Shift work
    Weekend work

    Community Mental Health Affiliates, Inc. (CMHA)

    New Britain, CT
    2 days ago
  •  ...Manager Programming The Programming Manager is a subject matter expert and experienced problem-solver who will build and maintain ESPN...  ...industry, including understanding of ESPN's services and network operations. Demonstrated ability to plan and prioritize work,... 
    Operations
    Contract work
    Night shift
    Weekend work

    Walt Disney Company

    Bristol, CT
    5 days ago
  • $90k - $100k

     ...Director of Residential & Transitional Programs provides strategic leadership and oversight...  ...access programs, including 24-hour operations and other programs as assigned. The position...  ..., quality assurance, performance management, data analysis, reporting, staff development... 
    Operations
    Full time
    Contract work

    New Opportunities

    Waterbury, CT
    1 day ago
  •  ...Description & Requirements The Associate Program Manager- Employee Career Development supports the design, delivery, and continuous...  ...job postings, completing assessments, or participating in interviews,-please contact People Operations at ****@*****.*** .... 
    Operations
    Minimum wage
    Full time
    Contract work
    Temporary work
    Work experience placement
    Remote work
    Shift work

    Maximus

    Waterbury, CT
    1 day ago
  • GT Independence in Southington, Connecticut, is seeking a Call Center Operations (Program) Manager to manage operational units and enhance customer satisfaction and productivity. Responsibilities include developing performance metrics, overseeing staffing, resolving escalated... 
    Operations
    Flexible hours

    GT Independence

    Southington, CT
    3 days ago
  •  ...outstanding employee experiences. The Call Center Operations Supervisor (Team Leader) is...  ...service to customers through the daily management of a team of employees, including motivating...  ..., scheduling and reward/recognition programs Works as a member/leader of special or... 
    Operations
    Work at office
    Flexible hours

    GT Independence

    Southington, CT
    5 days ago
  • $39.44 per hour

     ...Industry performs a full range of operations and administrative tasks in...  ...and continuing education program department at the Danbury and...  ...needs and campus initiatives. Manage program and instructional needs...  ...granting permission to contact current and previous employers... 
    Operations
    Hourly pay
    Full time
    Temporary work
    Part time
    Interim role
    Live in
    Work at office
    Local area
    Visa sponsorship
    Work visa

    CT State Community College

    Waterbury, CT
    3 days ago
  • Position Summary The Call Center Operations (Program) Manager manages the operational unit to assist and support real-time operations. The Program Manager facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence... 
    Operations
    Work at office
    Flexible hours

    GT Independence

    Southington, CT
    3 days ago
  • $68k - $75k

     ...application due to a disability, contact this employer to ask for...  ...process. Outpatient Programs Clinical Supervisor Full Time Management Main Building, New...  ...administration of the day‑to‑day operations of all aspects of the...  .... Klingberg Family Centers (and its Affiliates) is... 
    Operations
    Full time
    Internship
    Work at office
    Local area
    Relocation package
    Flexible hours
    Afternoon shift

    Klingberg Comprehensive Program Services Inc

    New Britain, CT
    2 days ago
  •  ...in Berlin, Maryland, is seeking a full-time employee to ensure a fun and engaging experience for guests. Responsibilities include managing funds, promoting customer relations, and complying with state regulations. Ideal candidates will have at least one year of cashiering... 
    Operations
    Full time
    Flexible hours

    Presque Isle Downs, Inc.

    Berlin, CT
    4 days ago
  • $100k - $130k

     ...Operations Manager Location: Southington, CT (On-Site) Compensation: $100,000-$130,000 (DOE) Schedule: Monday-Friday, 7:00am-4:30pm About Connecticut Appliance & Fireplace Distributors We are a growing, team-oriented company committed to operational excellence... 
    Operations
    Work at office
    Monday to Friday
    Early shift

    Connecticut Appliance and Fireplace Distributors LLC

    Southington, CT
    3 days ago
  •  ...Circular Services is a leading developer and operator of circular economy infrastructure and...  ...About the Role: The Operations Manager is the senior on-site leader responsible...  ...Paid time off ~ Employee Assistance Program ~401k matching ~ Tuition Reimbursement... 
    Operations
    Local area
    Flexible hours

    Balcones Recycling

    Southington, CT
    3 days ago
  •  ...GT Independence in Southington, CT is looking for a Program (Operations) Manager to oversee the operational unit and improve efficiency. The successful candidate will manage staffing, performance metrics, and compliance standards while collaborating across departments... 
    Operations
    Flexible hours

    GT Independence

    Southington, CT
    3 days ago
  • Journey Found in Plainville, CT is looking for a Program Manager to coordinate daily activities and ensure quality support for individuals in line with the organization’s values. The ideal candidate will have experience in human services and possess strong leadership and... 
    Full time

    Journey Found

    Plainville, CT
    4 days ago
  •  ...A local business in Southington is seeking an Office Administrator to manage essential office functions including bookkeeping, payroll, and HR tasks. The ideal candidate will have 2 years of experience, be detail-oriented, and proficient with QuickBooks, Excel, and Word... 
    Operations
    Work at office
    Local area

    Crystal Bees

    Southington, CT
    3 days ago
  • $130.99k - $145.54k

     ...position supervises control center staff who maintain systems integrity...  ...and expedite network operations and repairs, prepare electrical...  ...SHIFT WORK. Essential Functions Manages performance by reviewing and...  ...a competitive total rewards program. Worker Type Regular... 
    Operations
    Contract work
    Shift work
    Night shift
    Rotating shift

    Eversource

    Berlin, CT
    11 hours ago
  •  ...that align with corporate objectives. It involves managing and controlling the customer service function's operating budget. The role contributes to profit...  ...strategies Plan and administer customer service programs aligned to national objectives and enterprise-wide... 
    Operations
    Work experience placement
    Night shift
    Weekend work

    Comcast

    Berlin, CT
    4 days ago
  • Torsap Thai Kitchen in Southington, Connecticut is seeking a Restaurant Manager to oversee daily operations. The role requires strong leadership skills and prior experience in restaurant management. Responsibilities include managing staff, ensuring compliance with health... 
    Operations
    Weekend work
    Afternoon shift

    Torsap Thai Kitchen

    Southington, CT
    2 days ago
  • $190k

     ...April 6, 2026 Summary of Position The Operations Director role directs efforts of manufacturing...  ...delivery goals. This role is primarily managing, mentoring, and developing other...  ...standards, and adherence to safety and quality programs. Work with subordinates and other... 
    Operations
    Work at office
    Local area

    AMETEK, Inc.

    Southington, CT
    5 days ago
  • $24 per hour

     ...for Before and After School Program Responsive employer, great...  ...Kidslink and Early Learning Center (ELC) Program standards; and...  ...Functions of the Job: Site Management Maintains an orderly, safe...  ...and HR immediately; Program Operations Ensures that all child and... 
    Operations
    Hourly pay
    Temporary work
    Part time
    Work at office
    Immediate start
    Monday to Friday
    Weekend work
    Afternoon shift

    YWCA Hartford Region

    West Hartford, CT
    20 days ago
  • A leading manufacturing company is seeking an Operations Director in Southington, CT, to oversee manufacturing and support functions. The ideal candidate will manage teams, ensuring production objectives are met safely and cost-effectively. Key qualifications include a... 
    Operations
    Work at office

    AMETEK, Inc.

    Southington, CT
    5 days ago
  • $18.94 - $27.94 per hour

    Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building...  ...is eligible for a range of benefits and programs that support the physical, emotional, and financial... 
    Operations
    Hourly pay
    Full time
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Early shift

    CVS Health

    Southington, CT
    1 day ago
  •  ...Payroll Operations Team Leader Make a Meaningful Impact Every Day! At GT Independence...  ...service to customers through the daily management of a team of employees to include motivating...  ..., scheduling and reward/recognition programs Works as a member/leader of special... 
    Operations
    Work at office
    Work from home
    Flexible hours

    GT Independence

    Southington, CT
    3 days ago
  •  ...Contact Center Supervisor Work for a company where you make a difference...  ...customers through the daily management of a team of employees to...  ...methods to improve area operations, efficiency and service to both...  ...scheduling and reward/recognition programs Works as a member/leader... 
    Operations
    Work at office
    Work from home
    Flexible hours

    GT Independence

    Southington, CT
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Program Manager, Contact Center Operations. Be the first to apply!