Field Service Engineer - North Carolina

Job Description

Job Description

Location: North Carolina

Job Summary

Apply advanced technical knowledge to troubleshoot, analyze, and resolve complex semiconductor wet processing equipment issues. Performs system integration, startup, commissioning, and qualification of sophisticated automated wet bench systems. Provides expert technical consultation to customers and exercises independent judgment in developing solutions to non-routine technical challenges.

What You'll do 

1. Analyze complex system failures using advanced diagnostic techniques and engineering principles
2. Interpret technical specifications, P&IDs, electrical schematics, and engineering drawings to diagnose non-routine problems
3. Apply engineering knowledge to develop innovative solutions for equipment modifications and process improvements
4. Lead startup and qualification of complex automated wet bench systems worth 500 K −5M+
5. Program and troubleshoot PLC systems using ladder logic and advanced control algorithms
6. Validate system performance against SEMI standards and customer specifications
7. Serve as primary technical consultant to customers on equipment operation and optimization
8. Provide expert recommendations on equipment upgrades, retrofits, and process improvements
9. Create technical reports analyzing equipment performance and recommending design improvements
10. Collaborate with engineering teams to improve product design based on field insights
11. Perform point-to-point wiring and soldering according to engineering specifications
12. Assemble and bundle electrical wiring in organized, accessible manner with proper labeling
13. Install and assemble valves, fittings, and plumbing components to achieve leak-tight connections
14. Weld various plastic materials including PVC-C, PVDF, and Halar using specialized techniques
15. Identify and work with electrical components including relays, controllers, switches, motors, pumps, drives
16. Operate power tools safely including drill motors, soldering equipment, multi-meters, crimpers, stud weld guns
17. Maintain clear communication channels between customers and factory personnel
18. Document all service activities, schematic changes, and blueprint modifications

Qualifications

Minimum Requirements:

• Associate Science degree in Engineering, Technology, Electronics, Semiconductor Manufacturing, or related technical field; OR
• Bachelor's degree in Engineering (Mechanical, Electrical, Chemical), Mathematics, Chemistry, or related scientific field; OR
• Equivalent combination of specialized technical education and extensive field experience in semiconductor equipment, automation systems, or precision manufacturing (minimum 5 years)

Preferred Qualifications:

• Bachelor's degree or higher in Engineering or related scientific discipline
• Experience with semiconductor processing equipment, PLCs, or automated systems
• Professional certifications or specialized training in relevant technical areas

Work Environment & Expectations

• Employees are expected to support the Company's business culture and values by demonstrating integrity, simplicity, trust, respect, and shared risk as well as by contributing at optimum levels toward the success of the company.
• Able to safely lift and carry, push or pull objects up to 50lbs.
• Able to walk, stand and work on feet for the duration of shift.
• Able to climb, balance, stoop, kneel, crouch, reach with hands and arms, grasp, handle and operate hand/power tools or controls.

About JST

JST is an industry leader dedicated to providing state-of-the-art wet processing, drying, and chemical management tools for applications in semiconductors, electronics, flat panel displays, optoelectronics, medical devices, and other industries where cleanliness is critical.

Company Benefits

Medical, Dental & Vision | 401(k) Matching | Life Insurance | Company-Paid Short-Term & Long-Term Disability | Paid Bereavement Leave | Paid Parental Leave | Paid Time Off | Holiday Pay | Referral Program | Tuition Reimbursement | Competitive Pay Based on Experience | Possible Relocation Assistance

Important Notes:

JST is an AA/EEO employer.

Visa Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Background Check Policy: JST's employees are subject to background checks based on business necessity. It is the employee's responsibility to disclose prior arrests and convictions. If it's found out that an employee might not be compliant with applicable policies, JST reserves the right to conduct a background check and refusal to comply with the background check is subject to termination.

Pre-Employment Drug Testing Policy : All offers of employment are contingent upon submitting to a drug test and satisfying JST's substance and alcohol testing requirements. If the applicant fails to comply with this policy, the testing requirements of the Company's related requests, or if the test result is positive and is subsequently confirmed, the offer of employment shall be withdrawn.