Retail Business Development Officer - Nashville
Ameris Bank
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.
Job Summary
Responsible for counseling consumer and commercial customers on banking depository needs. Conducts business development calls for commercial clients and prospects, primarily focusing on depository needs and referral to other lines of business. Assist existing customers and prospects with consumer lending needs. Promotes the Retail line of business partners of Ameris Bank and refers customers to other departments. Performs other projects and duties as assigned.
Essential Functions, Duties and Responsibilities
· Engages with the branch in business development and customer relations activities within the market area; calls on existing and prospective customers to explain the bank’s services and offers assistance with bank-related problems.
· Interviews loan applicants and collects and analyzes financial and related data to determine the general credit worthiness of the loan applicant and the merits of the specific loan requests. Reviews with Branch Manager or Regional Manager as designated on those loan requests exceeding assigned lending authority for approval/denial of requests. Approves or declines loans within specified limits and conducts loan closings.
· Assist the Branch Manager and/or Regional Manager in their role as the sales manager of the branch and/or region. Including but not limited to reviewing sales activities of the branch and/or region and conducting sales meetings.
· Demonstrates effective sales strategies to attract, expand, and retain customer relationships and guides team to achieve sales objectives through action planning.
· Represents the Bank in business development efforts and at networking and community functions.
· Responsible for making outbound calls and external appointments to grow deposit portfolio.
· Sells customers on benefits of banking with Ameris Bank and using additional services.
· Provides referrals to the lines of business partners of Ameris Bank including but not limited to: Commercial Lending, Mortgage, Credit Cards, Merchant Services and Investment Services.
· Demonstrates leadership skillset with ability to develop and maintain collaborative relationships.
· Responsible for meeting established monthly sales goals.
· Positively and proactively leads change management initiatives.
· Researches, analyzes, identifies viable options, draw sound conclusions, present findings, and make thoughtful recommendations considering overall risk and the short-term and long-term impact.
· Provides a high level of interactive service to others, building relationships, and addressing identified needs.
· Works to understand the root causes of customer service issues.
· Practices ethical sales behaviors in accordance with Ameris’ core values of Integrity and Honesty; always acts in the best interest of the customer when offering additional products and services.
Required Knowledge, Skills and Competencies
· Demonstrate leadership skillset with ability to develop, coach, mentor, and retain a high performing team.
· Ability to provide a high level of service interaction, build relationships, and address identified needs.
· Highly motivated team-player with ability to develop and maintain collaborative relationships.
· Strong written and verbal communication skills.
· Knowledge of branch operations.
· Knowledge of banking policies and procedures.
Industry and Work Experience
· 8 or more years of retail banking experience required.
· 6 or more years of business development experience required.
· 3 or more years of bank supervisory, leadership or mentoring experience required.
· Branch operations experience required.
· Cross selling experience required.
· Sales management and business development experience required.
· Consumer credit experience required.
Academic
· Bachelor’s degree or equivalent of education and related training or experience is required.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
Medical, Dental and Vision Insurance
Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers’ Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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