Leasing Consultant

Apartment Leasing Consultant

Job type: Full-time

Reports to: General Manager

Education level: High school diploma, GED, or equivalent

Position overview: As an Apartment Leasing Consultant, you will be responsible for providing current and prospective residents with the best possible customer service to retain residents and lease apartments. We expect you to provide excellent service to all residents, prospects and visitors to our designated apartment complex.

Main duties and responsibilities:

• Effectively lease apartments & sell them in accordance with budget guidelines.
• Communicate all lease and community policies to new and current residents.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.
• Assist with application verification and notify prospective resident of results in a timely manner.
• Assist residential landlords in discovering suitable tenants.
• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Answer incoming telephone calls.
• Assist prospects or direct them to the best person to assist them.
• Show and lease apartment homes to prospective residents.
• Conduct market surveys.
• Gather information about market competition in the area and file.
• Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation as indicated on checklist.
• Manage lease renewal process.
• Conduct follow up calls.
• Assist management team with other various tasks as required.

We will love to have you in our team if you:

• Respect for Diversity: Works effectively with people from all backgrounds. Treats all people with dignity and respect. Treats men and women equally.
• Decision Making: Is proactive and responsive in making decisions on complex, technical issues based on appropriate information. Takes context into consideration when making decisions.
• Accountability: Takes ownership of assigned tasks, honors deadlines. Ensures timely delivery of outputs within defined cost and quality standard parameters.

Skills and qualification:

• Good work ethic.
• Positive attitude.
• Competence.
• Tenacity & Enthusiasm.
• Solid communication skills that allow you to connect easily with diverse groups of people.
• Stellar track record of leasing or sales experience.
• Ability to multi-task and quickly adapt to change.

Experience: 1-2 years' experience in sales or customer service. Prior leasing consultants experience a plus.

Compensation and Benefits: Basic salary with a transparent commission structure.

Terms and conditions: The working language is English. This position involves some travelling. Solid understanding of anti-discrimination housing laws. We are an equal opportunity employer. We take pride in diversity.

Direct Placement Apartment Staffing