Customer Service Representative

Ultimate Staffing is partnering with a leading organization in Irvine, CA to hire a Customer Service Representative for their corporate headquarters.This role is ideal for someone who enjoys helping internal associates/customers, managing multiple priorities, and working in a fast-paced environment.

Irvine, CA | $24/hr | Monday-Friday, 8:00 AM-5:00 PM (Onsite)

Responsibilities

• Answer customer phone calls and emails
• Monitor personal and shared inboxes
• Assist with order changes, cancellations, and status updates
• Research order information and provide timely responses
• Follow established customer service procedures
• Support both external customers and internal associates

What to Expect

• 20 calls per day
• 10-15 direct emails daily
• Shared inbox with 50-60 emails per day
• High-volume, fast-paced environment with urgent requests

Qualifications

• Customer service experience required
• Strong phone, email, and communication skills
• Detail-oriented and organized
• Comfortable multitasking and handling time-sensitive requests
• Retail, restaurant, hospitality, administrative, and call center backgrounds welcome

Software Experience

• Microsoft Outlook, Excel, and Word
• Adobe
• ServiceNow
• ESP (training provided)

Hiring Process

✅ One interview

✅ Quick hiring decision

✅ Immediate start available

Apply today for immediate consideration!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.