Senior Business Analyst

Senior Business Analyst

We are seeking a senior business analyst to join our team of qualified, diverse individuals supporting a federal government customer in Rosslyn, VA. Candidates must be able to obtain a position of public trust clearance – US citizens only and must not have traveled outside the US for a combined total of 6 months or more in last 5 years. Must have resided in the US for the last 5 years. The selected individual will need to live in the DC metro area to report to HQ in Arlington, VA. They can telework 1 day per week and will report in-person to HQ the rest of the week.

Position description:

• Develop new business strategies and models
• Communicate to management on how these strategies and models will enhance business efficiency
• Create monthly reports on the performance of the business
• Identify and address operational, financial, and technological risks within the business
• Maintain, test, and improve business and systems operations
• Build and maintain relationships with key stakeholders
• Identify innovative ways to increase customer satisfaction
• Evaluate the performance of project teams to ensure that targets and deadlines are met
• Communicate ideas and viewpoints to senior management
• Act as a liaison between business and IT groups
• Supervise the design of new products and evaluate how these will perform on the market

Position requirements:

• Must have a bachelor's degree in business, accounting, IT or any related field
• Minimum of 3+ years' experience as a business analyst
• Must have project management experience at the senior level – prefer a technical project manager to understand data projects and understand the holistic view of the project, not just be tasks focused
• Excellent communication skills – you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback
• Analytical skills – part of the daily role includes analyzing data, feedback, and metrics to derive meaningful insights and make data-driven decisions
• Customer service skills – you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy
• Problem-solving/analytical skills – you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points
• Adaptability – you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics
• Proven training in business process modeling
• Proficiency in MS Office (MS Word, Excel, PowerPoint)
• The ability to handle multiple projects in a fast-paced environment
• Must be able to obtain a position of public trust clearance – US citizen only and must not have traveled outside the US for a combined total of 6 months or more in last 5 years
• Must have resided in the US for the last 5 years

Secondary requirements:

• Knowledge of cloud environments
• Knowledge of Databricks
• Knowledge of Microsoft Visio and Access is advantageous
• Ability to develop and run SQL or Python queries

Additional provisions:

• Pass both a client mandated clearance process to include drug screening, criminal history check and credit check
• All candidates must be a US citizen
• Candidate must have lived in the US for the past 5 years
• Cannot have more than 6 months travel outside the United States within the last five years. Military service excluded. (Exception does not include military family members.)