Key Holder Pasadena MD

Key Holder Pasadena MD

BHC Pasadena - Pasadena, MD 21122

Job Purpose

To assist the store management team in ensuring the smooth and efficient operation of the store, focusing on customer satisfaction, sales generation, and maintaining store standards. This includes opening and closing the store, managing cash handling procedures, and providing excellent customer service.

Key Responsibilities

• Assisting customers with their shopping needs, providing product information, and resolving customer inquiries and complaints.
• Opening and closing the store according to established procedures, including ensuring the security of the premises and cash.
• Performing cashier duties, including processing transactions, handling cash, and balancing the cash drawer.
• Maintaining store cleanliness and organization, including stocking shelves, organizing displays, and ensuring a safe and presentable shopping environment.
• Assisting with receiving and processing shipments, verifying inventory, and pricing merchandise.
• Enforcing store policies and procedures, including loss prevention measures.
• Providing training and guidance to new employees as needed.
• Performing other duties as assigned by the store management team.

Qualifications

Required Education: High School Diploma or equivalent Required Experience: Minimum of 1 year of retail experience - Experience with key cutting and programming preferred - Experience handling cash and operating a POS system - Experience providing excellent customer service Required Skills and Abilities: Strong communication and interpersonal skills - Ability to work independently and as part of a team - Ability to multitask and prioritize in a fast-paced environment - Ability to learn and operate key cutting machines - Basic computer skills - Ability to maintain a clean and organized workspace - Ability to adhere to company policies and procedures - Ability to stand for extended periods of time - Ability to lift up to 25 pounds