Front Office Administrator

Overview Position: Front Office Administrator Type: Part-Time (Full time opportunity) Location: On-Site Required (Boulder, CO) Business Hours: Monday to Friday, 9:00 AM - 5:00 PM Compensation: $18- $21 (based on experience) About Us Boulder Longevity Institute (BLI) stands at the forefront of cutting-edge cellular medicine and personalized health optimization. Here at BLI, we\'re not just following the traditional path of healthcare; we\'re forging a new one. With a commitment to leveraging the latest in diagnostic and therapeutic technologies, we\'re on a mission to enhance longevity and overall wellness in ways previously thought impossible. Our direct-pay clinical practice allows us the freedom to innovate continually, unbound by the limitations of outdated medical systems. We\'re not just keeping up with the future of healthcare- we\'re creating it. Who Should NOT Apply To This Job Boulder Longevity Institute (BLI) is a unique entity. We are seeking a specific type of person to join our team and become part of our BLI Family. To save everyone time, you should NOT apply for this job if: You prefer minimal structure or dislike managing schedules and logistics You struggle with multitasking or staying organized under pressure You don\'t enjoy being the central point of coordination in a busy office You avoid handling client questions, scheduling issues, or day-to-day problem solving You are not detail-oriented when it comes to documentation and processes You prefer working independently rather than supporting a team environment You are just looking for a short-term job rather than a long-term opportunity If that list doesn\'t describe you, keep reading. Position Overview We are seeking a detail oriented and hospitality minded Front Office Coordinator to manage the daily flow of the clinic and ensure a seamless experience for both clients and providers. Key Responsibilities Front Desk Operations (Primary Focus) Greet and check in clients, creating a professional and welcoming environment Manage daily scheduling, appointment confirmations, and calendar coordination Oversee client flow, including room assignments and provider scheduling support Handle payments, basic billing coordination, and front desk transactions Maintain a clean, organized, and efficient front office environment Act as the central point of coordination for daily clinic operations Scheduling & Administrative Coordination Manage appointment booking, rescheduling, and cancellations Ensure accuracy and completeness of client records in the EMR system Support onboarding by collecting required documentation and information Maintain organized systems for client tracking and follow-up tasks Ensure no gaps in scheduling, documentation, or communication Client Communication Support Respond to incoming inquiries (phone, text, email) in a timely and professional manner Provide clear, helpful information about services and next steps Support follow-up communication for scheduling and appointment readiness Escalate more complex or consultative conversations when appropriate Cross-Team Coordination Work closely with providers and operations to support daily clinic flow Communicate scheduling updates, delays, or client needs in real time Ensure smooth transitions from check-in to appointment to check-out Basic Lead Tracking Update lead and client status in CRM systems Maintain accurate records and flag any issues to leadership Required Qualifications Strong experience in front desk, administrative, or client-facing roles Excellent organizational and multitasking skills Strong verbal communication skills (phone and in-person) High attention to detail, especially with scheduling and documentation Ability to manage a fast-paced, high-touch office environment Must be able to work on-site in Boulder Strong understanding of confidentiality and discretion, particularly in a healthcare setting Commitment to maintaining healthcare privacy standards Preferred Experience in medical office, concierge, or patient coordination roles Familiarity with EMR systems, CRM tools, or scheduling platforms Background in healthcare or wellness environments Comfortable handling client questions and coordinating next steps What We Offer Competitive pay + PTO, sick leave, and 12+ paid holidays (including a week around Christmas and New Year\'s) In-house health benefits: curbside provider consultations, yearly full lab panel, supplements, peptides, and discounted BLI services Access to the Human Optimization Academy, quarterly InBody scans, infusion therapy, and more Performance-based contribution bonuses eligible after one year A collaborative, mission-driven team at the cutting edge of longevity medicine OHP Health Supplements offered at cost Professional growth and development opportunities in a rapidly expanding field. How To Apply Please include a resume and a short, customized cover letter. Salary: $18 - $21 per hour Job Posted by ApplicantPro #J-18808-Ljbffr Boulder Longevity Institute