Business Analyst

Job Title: Business Analyst


Location: San Antonio, TX


Job Type: Full Time

Experience: 8-12 Years

Job Description


Must Have Technical/Functional Skills


Requirement 1 - Business Analyst experience with P&C Insurance Domain, Claims Functionality, Guidewire Experience is must for requirement 1


Requirement 2 - Business Analyst experience with P&C Insurance Domain, Claims Functionality


Roles & Responsibilities
• Engage with business stakeholders to gather, document, and validate business requirements.
• Analyze and document current-state and future-state claims processes.
• Translate business requirements into functional specifications, user stories, process flows, and use cases.
• Collaborate with business users, SMEs, developers, QA teams, and vendors throughout the project lifecycle.
• Support Guidewire ClaimCenter implementation, enhancement, integration, and upgrade initiatives.
• Facilitate workshops, requirement gathering sessions, and solution reviews.
• Work closely with testing teams in preparation of test scenarios, test cases, and UAT execution.
• Assist in data mapping, data conversion, and integration requirements involving claims systems.
• Ensure solution alignment with business objectives, regulatory requirements, and industry best practices.
• Support production releases and post-implementation activities.


Required Experience
• 8+ years of Business Analysis experience.
• Minimum 5+ years of experience in P&C Insurance Claims Operations and Systems.
• Strong understanding of:


o First Notice of Loss (FNOL)


o Claims Intake & Assignment


o Coverage Verification


o Claims Investigation


o Reserves Management


o Payments & Recoveries


o Litigation Management


o Subrogation


o Salvage


o Claim Closure
• Hands-on experience with Guidewire ClaimCenter is mandatory.
• Experience working in Agile/Scrum delivery environments.
• Strong knowledge of claims business processes and insurance workflows.
• Experience creating BRDs, FRDs, user stories, process flows, and acceptance criteria.


Preferred Qualifications
• Guidewire ClaimCenter certification preferred.
• Experience with Guidewire integrations and ecosystem applications.
• Familiarity with PolicyCenter and BillingCenter.
• Exposure to cloud tr ansformation and digital claims modernization initiatives.
• Knowledge of insurance regulatory and compliance requirements.
• Experience with reporting and analytics tools.


Required Skills
• P&C Insurance Domain
• Claims Management
• Guidewire ClaimCenter (Mandatory)
• Requirement Gathering & Analysis
• Business Process Modeling
• Agile/Scrum Methodology
• User Story Creation
• UAT Coordination
• Stakeholder Management
• Excellent Written and Verbal Communication Skills


Education
• Bachelor's degree in Business, Insurance, Information Systems, Computer Science, or related field.


Nice to Have
• Experience with Guidewire Cloud Platform.
• Exposure to AI-driven claims automation and analytics.
• Experience working with major P&C carriers and insurance transformation programs.


Domain: Property & Casualty Insurance


Mandatory Skill: Guidewire ClaimCenter & Claims Functional Expertise