Business Analyst

Job Title

Under direction, ensures business and operational efficiencies and improves business processes relating to projects and activities between various divisions, departments, public agencies, and private sector representatives. Exercises no supervision. Work Location City Tower - 100 W Houston Street San Antonio, TX 78205 Work Schedule Monday - Friday 8:00 AM - 5:00 PM

Essential Job Functions

• Assists in evaluating efficiency of current and new programs and implementing program changes.

• Assists with gathering, compiling, and reviewing data for performance metrics analysis.

• Monitors current and new programs for possible efficiencies and needed improvements to programs and projects based on performance metrics data.

• Assists in identifying and prioritizing functional and technical needs and requirements.

• Assists in interpreting data to inform strategic decision making.

• Assists in developing strategic plans that align with department goals and objectives.

• Prepares written reports, summaries and presentations on project progress and results or action plans.

• Works to ensure coordination between divisions within the department and other departments such as the City Attorney's Office, City Manager's Office, Mayor and Council District Offices.

• May assist in identifying and prioritizing functional and technical needs and requirements for all divisions of the Office of the City Clerk.

• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university

Preferred Qualifications:

• One to three (1-3) years of working experience with elected officials and legislative staff in a municipality environment.

• Strong background in writing, journalism, communications, public administration, or a closely related field strongly preferred with exceptional editing, proofreading, and fact-checking skills.

• Demonstrated ability to manage multiple projects simultaneously, meet strict deadlines, and adapt to changes quickly.

• Strong organizational abilities and comfort managing multiple simultaneous deadlines and remain calm and effective under pressure or in rapidly evolving situations.

• Familiarity with event logistics, protocol, and public-sector ceremonial practices is a plus.

Special Instructions:

Please upload and attach, or copy & paste, a sample of your professional writing which demonstrates clarity, tone and attention to detail.

Applicant Information:

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of management study principles, project management methods, and data analysis

• Knowledge of computer software and hardware applications

• Knowledge of budget and accounting principles

• Knowledge of general statistical and quantitative methods

• Ability to analyze and recommend solutions to management and organizational problems

• Ability to assist in the preparation of budgets and accounting systems

• Ability to operate a computer keyboard and other basic computer equipment

• Ability to develop and implement innovations towards improving the department's operations and delivery of services

• Ability to communicate clearly and effectively

• Ability to develop, implement, and evaluate new programs

• Ability to have excellent interpersonal skills: able to work well with people, build rapport quickly, and represent the City professionally.

• Ability to perform all the physical requirements of the position with or without accommodations

• Ability to work primarily in an office environment