Office Assistant

Job Description

Job Description

Office Assistant

Position Overview

We are seeking a highly organized and detail-oriented individual to join our team as an office assistant. You will play a critical role in maintaining a productive and efficient work environment. Your responsibilities will include managing administrative tasks, accounts payable, coordinating office activities and ensuring smooth communication within the organization and customers. The ideal candidate will possess excellent organizational, communication, and problem-solving skills.

Knowledge, Skills, and Abilities

• Experience in accounts payable and other office administration duties.
• Strong organizational and multitasking skills, with the ability to prioritize and meet goals.
• Excellent communication skills, both written and verbal.
• Understanding of accounting principles and practices.
• Excellent attention to detail and accuracy.
• Ability to handle sensitive customer issues with tack and professionalism.
• Demonstrate leadership abilities, with the capability to motivate a diverse team.
• Have a positive can-do attitude.
• Ability to think quickly and solve problems.
• Be competent in Microsoft Office.
• Be able to work well in a team environment where situations and demands change daily.

Performance Responsibilities

• Manage customers and office duties using Account-Mate and INFOtrac software.
• Responsible for answering the phones in a professional and cheerful manner.
• Must be very familiar with SeegarsFence.com website.
• Be able to answer basic questions about our services and be able to point the customer to the information on our site if need be.
• Anticipate the most common questions our customers call and ask, carefully craft a script for the answers to maximize our image to the customer, while not putting our team in an impossible position to perform; discuss with the team and have it ready when the call comes!
• Become familiar with our different product lines and the basic pros & cons of each system
• Become familiar with the special material catalog and be able to write up and process walk-in material sales orders
• Manage controllable office expenses
• Maintain a clean and organized office
• Maintain office equipment and ensure it is serviced properly to ensure a maximum life span
• Be competent with entering customer information in customer management software. The goal of our system is to create a personalized experience that meets our customer’s special needs and exceeds their expectations at every level of the customer experience.
• Arrive to work on time and dress professionally.
• Must take a minimum of one professional development class per quarter.
• Play an active role in a community/ civic organization of your choice annually.