Account Specialist

Account SpecialistAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.The Account Specialist is responsible for maintaining strong customer satisfaction and long-term retention of Axalta's customers within a market. As a member of the regional sales team the Account Specialist will partner with our coatings customers to foster their long-term success by ensuring that all elements of the business agreement are delivered. This is a remote, home-office based role in Minnesota.Expected Compensation:We consider an individual's qualifications, skillset, and experience to determine final salary. This role is eligible for benefits such as health insurance and paid time off. The expected compensation range for this position is $75,000 - $95,000 annually plus a sales incentive target of 30%. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.The Account Specialist works with a high sense of urgency and demonstrates ownership, commitment, and accountability to Regional and Axalta goals.Key Responsibilities:Acts as primary point of contact for identified customers and builds strong, collaborative relationshipsUnderstands key elements of the business agreement with each customerDevelops and executes account plans capturing the product, color and services needs of the customerUnderstands and accurately communicates the values and benefits of Axalta product, color, and servicesUnderstands and engages the appropriate resources to meet the unique needs of each customerMaintains an organized communication approach with a regular customer call schedule and clearly documents customer interactions in SalesForce (SFDC)Follows-up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customerEffectively prioritize tasks and contributes to regional team's expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgencyProvides support on standard operating procedures (SOP's) and ensures customer is aware of education and support available through Axalta Training Classes and Local Performance GroupsLeads paint conversion efforts and solicits distribution resources to support the customerMaintains accurate account information and contact data in SalesForce (SFDC)Utilizes appropriate technological resources (SharePoint, Salesforce, MSOffice, etc.) to further individual productivity and enhance communication with co-workers and customersJob Requirements:Bachelor's degree and/or at least 3-5 years of Automotive Refinish industry experienceStrong knowledge of the collision repair, commercial transportation and industrial business environment as well as distribution fundamentalsWorking knowledge Axalta's core product lines and repair shop business fundamentalsAbility to identify customer needs and responds quickly to effectively resolve problems using a collaborative approachSelf-disciplined and able to perform effectively in unstructured and autonomous conditionsPresents oneself in professional manner throughout all levels of the organization and considers how actions will affect customersStrong team player and actively seeks opportunities to support territory activities and meet customer needsDemonstrates effective written and oral communication skillsCompetent computer skills, proficient with MS Office (Word, Excel, PowerPoint)Must be willing and able to travel up to 50% of the timeThis is an active opening for which we are recruiting to fill immediately.