Commercial Loan Specialist

Loan Team Member

First Federal Community Bank's Loan Team has a stellar reputation. Our team goes above and beyond to deliver custom-tailored solutions that drive customer success and community growth. As a vital member of the Loan Team, you ensure files contain all relevant documentation and signatures required for timely processing. You mitigate concerns and respond to inquiries with professionalism and integrity, reinforcing our commitment to excellent customer service. You embrace opportunities for ongoing professional development. Your attention to detail and accuracy make you an important member of the First Federal team. Your active participation in organizations and community events demonstrates First Federal's commitment to Invest in Our Community.

Core Competencies

• Teamwork
• Continual Improvement
• Confidentiality
• Accuracy
• Adaptable Interpersonal Communication
• Resourceful Ability to Multitask

Specific Responsibilities

• Provides administrative assistance to the loan officer and staff, including updating loan data into the financial institution's computers, and assembling of documentation for customer loans
• Ensures that loan files contain documents with proper signature, dates and other relevant data
• Assembles and verifies accuracy of loan documentation
• Checks documents for proper vesting, legal descriptions, closing dates, and signatures
• Maintains new and paid loan files. Performs a variety of clerical duties requiring knowledge of departmental procedures. Uses office computers for data input and other activities, and orders credit reports
• Evaluates and solves minor to intermediate loan problems
• Scans loan documents
• Answers telephone inquiries and written inquiries concerning loan processing and information
• Cross-markets financial institution products and services as appropriate
• Effectively utilizes Learning & Development tools and resources
• Understands the importance of and follows bank policies and procedures
• Handles confidential information and documents to ensure customer privacy
• Demonstrates accuracy, punctuality and preparedness
• Demonstrates problem-solving skills
• Adheres to high ethical standards, and complies with industry regulations/applicable laws
• Demonstrates an ability to adapt to changing business needs and deadlines with enthusiasm
• Models a high level of integrity and professionalism
• Actively participates in ongoing, personal professional development
• Actively participates in organizations and community events
• Performs other various duties as requested

Qualifications

• High school diploma or equivalent
• Six months to one year of experience in an office environment
• Good understanding of financial institution products and services
• Proficient with Microsoft Office; word processing and spreadsheet applications
• Good administrative, filing, and organizational skills

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.