Solutions Manager

Job Title: Solutions Manager - Logistics/Transportation/Supply Chain Location: Fontana, CA or City of Industry, CA Annual Salary: $85,000 - $110,000 USD + Annual Performance Bonus Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology‑driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end‑to‑end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky items logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross‑border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: About The Team You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment. What You’ll Do Demand Analysis & Solution Design: Conduct thorough analysis of customer needs and industry trends to pinpoint core challenges; design tailored solutions using company offerings, document specifications, and align with client goals to kickstart projects. Project Advancement & Resource Coordination: Coordinate cross‑functional teams (sales, R&D, implementation) to align resources; establish timelines, track progress/quality metrics, resolve issues, and ensure deployments deliver client value and meet business targets. Solution Optimization & Innovation: Monitor market trends, client feedback, and competitors; use insights to refine solutions and explore emerging technologies to drive innovation, boost competitiveness, and sustain industry leadership. Customer Relationship & Value Mining: Deepen client partnerships by understanding their operations; identify unmet needs to offer ongoing support and strategic advice. Leverage successful projects to drive renewals/expansions, strengthening relationships and business impact. Capability Building & Knowledge Sharing: Review projects to extract reusable insights, methodologies, and best practices; conduct internal training to share knowledge, enhance team skills in solution development/execution, and fuel organizational growth. About You Experience: 3–5 years in transportation/logistics operations or solution design, with 1–2 years directly related to transportation planning and execution. Strong analytical skills and proficiency in Excel; ability to extract, manipulate, and visualize data. Experience building dashboards or reporting tools to support business decisions. Understanding of transportation concepts including pricing, carrier selection, service levels, and operational challenges. Ability to collaborate across multiple teams (sales, procurement, product, operations). Preferred but not essential for this role What We Offer Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people‑first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry. At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer. #J-18808-Ljbffr