Business Operations and Reporting Analyst

Looking for an entry-level analyst role to build your financial services resume? Join our team as an Operations & Control Analyst in a 100% remote contract role supporting a major financial client!

You'll track operational trends using Power BI, monitor business controls, organize workflows in SharePoint, and resolve key customer inquiries. Perfect for candidates with 1–3 years of experience in business ops, reporting, or AP/banking. Sharp excel, customer service skills, and big ambition required—apply today!

salary: $27 - $30 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

The candidate is responsible for supporting day-to-day business operations through data analysis, reporting, control monitoring, process oversight, and customer-focused support. This role requires a combination of analytical, technical, and operational skills, with the ability to review business data, identify trends or potential issues, monitor the execution of established controls, and communicate findings to appropriate stakeholders.

The ideal candidate will have working knowledge of Microsoft SharePoint and Power BI, experience reviewing and interpreting operational reports, and familiarity with mortgage servicing, mortgage operations, or other financial-services processes. The position also requires strong customer service and communication skills, as the analyst may interact directly with internal and external customers to research questions, resolve concerns, and support business objectives.

Skills

• Operations
• PowerBI
• Reporting
• Sharepoint

Qualifications

• Years of experience: 3 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.