SNOW Product Owner #1005093
Dexian
Job Title: ServiceNow Business Process Consultant / Technical Product Owner
Location: REMOTE
Overview
We are seeking a Business Process Consultant / Technical Product Owner to support enterprise technology initiatives. This individual will play a key role partnering with business stakeholders, engineering teams, and leadership to define priorities, drive delivery, and ensure alignment between technology solutions and business outcomes.
This role is ideal for someone who is strategic, hands-on, and outcome-driven, with strong experience in Agile product ownership and business process optimization.
Key Responsibilities
- Serve as the Product Owner and Business Process Consultant for technology initiatives
- Own and manage the product backlog, including:
- Defining and prioritizing epics, features, and user stories
- Ensuring clear acceptance criteria and alignment to business objectives
- Lead Agile ceremonies, including:
- Sprint planning
- Backlog refinement
- Reviews and demos with stakeholders
- Partner with business stakeholders to understand underlying needs and desired outcomes, not just documented requirements
- Drive clarity on business value, priorities, and success metrics, challenging assumptions where appropriate
- Collaborate closely with:
- Technical leads / architects
- Development teams
- Cross-functional stakeholders
- Facilitate planning sessions, workshops, and stakeholder demos
- Ensure alignment between business processes and technology capabilities
- Operate effectively in a fast-paced, iterative delivery environment
Required Qualifications
- 3–5+ years of experience in one or more of the following:
- Product Owner
- Business Process Consultant
- Business Analyst in an Agile environment
- Strong experience working within Agile/Scrum teams
- Demonstrated experience with:
- Backlog management
- Epic and user story creation
- Sprint planning and execution
- Ability to act as a strategic partner, not just a requirements gatherer
- Strong critical thinking skills with the ability to connect work to business outcomes
- Excellent communication, facilitation, and stakeholder management skills
Preferred Qualifications
- Experience supporting platform implementations or transformations
- Ability to work across both technical and business audiences
- Experience in complex, matrixed environments
- Familiarity with enterprise platforms or workflow tools (e.g., ServiceNow, Salesforce, ERP systems, etc.)
$85k - $105k
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