Pricing and Commercial Operations Lead

Job Description

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The Opportunity:

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• Join us as a Pricing and Commercial Operations Lead and help turn product pricing and packaging decisions into accurate, executable customer offers. In this role, you will work across product and pricing operations and the sales operations deal desk to support the commercial process from intake through quote preparation, approvals, and system readiness.
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• You’ll partner with product, sales, finance, contracts or CPP, delivery, and IT teams to apply approved pricing, packaging, discount, term, concession, and approval guidance to customer-specific requests.
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• Your work will help ensure that new and updated technology offerings are easier to quote, approve, and sell by supporting readiness across catalogs, SKUs, CRM, CPQ, quote tools, and related systems.
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• This role is ideal for someone who understands pricing operations, enjoys working through transaction details, and can help improve the accuracy, consistency, and execution of commercial pricing processes.
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What You’ll Work On:

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• Prepare quotes, ROMs, renewals, expansions, bundles, and other customer-specific pricing requests.
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• Apply approved pricing, packaging, discount, term, concession, and approval guidance.
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• Coordinate pricing reviews and approvals with sales, product, finance, contracts or CPP, and delivery teams and leadership.
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• Support partner, reseller, pass-through, and other non-standard transactions.
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• Maintain pricing, quote, approval, exception, and product-readiness documentation.
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• Help implement pricing and product decisions in catalogs, SKUs, CRM, CPQ, quote tools, and related systems.
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• Support pricing and product readiness activities for new product introductions and major offering changes.
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• Identify pricing, data, process, and approval issues and help resolve them.
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• Track requests, cycle times, exceptions, and recurring issues to improve pricing operations.
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Qualifications:

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• 5+ years of experience in pricing operations, sales operations, deal desk, quoting, or commercial operations
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• Experience preparing or supporting quotes, proposals, ROMs, renewals, expansions, bundles, or customer transactions
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• Experience using CRM, CPQ, ERP, product catalog, pricing, or commercial systems
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• Experience applying pricing guidance and coordinating approvals across multiple teams
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• Ability to identify issues in pricing, product, customer, or transaction information
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• Ability to communicate with product, sales, finance, contracts, delivery, and technical teams
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• Bachelor’s degree
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Nice to Have Skills:

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• Experience with Salesforce, Salesforce CPQ, HubSpot, or Microsoft Dynamics
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• Experience supporting software, SaaS, cloud, cybersecurity, artificial intelligence, analytics, or technology offerings
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• Experience with partner, reseller, subcontractor, or pass-through transactions
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• Experience supporting U.S. government, defense, national security, or regulated-market customers
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• Experience creating templates, process documentation, intake forms, or operating procedures
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• Knowledge of pricing approvals, discount guardrails, contract terms, margin considerations, or risk and signature authority processes
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• Possession of strong analytical, organizational, and problem-solving skills
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About Seneca Resources:

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At Seneca Resources, we are more than just a staffing and consulting firm—we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 organizations to government agencies, we connect professionals with opportunities that drive meaningful impact and support long-term career growth.

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When you join Seneca, you gain a team committed to your success. We offer competitive compensation, comprehensive health, dental, and vision coverage, 401(k) plans, and continuous support throughout your assignment. Our recruiters and account managers invest in understanding your goals and placing you in roles aligned with your talents and ambitions.

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Seneca Resources is proud to be an Equal Opportunity Employer, dedicated to building a diverse and inclusive workplace where all qualified applicants are encouraged to apply.