Field Service Technician - Richfield, WI

Description Brabazon is looking for a full-time Field Service Technician out of our Richfield, WI location. You will be responsible for interacting with our external customers to provide excellent technical customer service and repair and interacting with the internal service team to keep the department running efficiently. This job is for you if you: Want fulfilling work that allows you to provide customers with the results they need Have a talent for troubleshooting and a strong mechanical aptitude Are self-motivated, organized and punctual Enjoy working in a fast-paced environment with a strong focus on safety Minimum Requirements High School Diploma/GED Basic computer skills (Microsoft Word, Excel, Outlook, and Internet) Possess and maintain a valid Driver’s License and be willing to occasionally travel overnight Willing and able to be on-call in rotation with other technicians Provide your own basic tools (job specific tools will be provided or evaluated upon request) Physical Requirements Ability to regularly lift and/or move up to 50 pounds and occasionally up to 100 pounds Ability to work in various industrial environments with extremes in hot and cold temperatures Ability to withstand continuous walking, bending, reaching, climbing, and kneeling You will be successful in this role if you: Communicate professionally and courteously Have excellent customer service and time management skills Are adaptable and resourceful in finding solutions Maintain a high attention to detail and can multi-task and prioritize Your daily work in this role will include: Responding to customer service/work order requests Performing routine, preventive maintenance and repairs along with installation of air compressors, air dryers, pumps, and vacuum equipment Performing diagnostic assessments Assisting Service Manager with preparation of service quotes Assisting with training and developing new training programs Assisting with writing SOP’s Benefits you will receive include: Company van, company provided uniforms, health, dental, vision, life and disability insurance, flexible spending account, PTO, holiday pay, and a 401(k) program with a 100% employer match on the first 3% and 50% match on the next 2%. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma / GED equivalent is required; however, a 2 year technical degree or higher is preferred. Three (3)+ years of maintenance and repair experience is preferred to include but is not limited to mechanical, electrical, electronics, hydraulics, and pneumatics. Experience in HVAC, refrigeration, pipe fitting, programming PLCs and welding is preferred, but not required. Must have own basic tools; job specific tooling will be provided or evaluated upon request. Basic computer skills with Microsoft Word, Excel, and Outlook, and the Internet. Be self-motivated and possess excellent time management skills with a strong sense of customer service and the ability to meet deadlines. Ability to work independently and as a team player with internal and external staff members. Solid organizational skills with the ability to multi-task and be detailed oriented. Possess and maintain a valid Driver’s License and be willing to travel overnight on an occasional basis. Willing to work overtime during the week and on weekends when needed or job requires with little notice and be on call for a week at a time, including holidays. Ability to effectively communicate and understand the needs of others, both in writing and verbally, with people of various educational and technical backgrounds, both inside and outside the company. Previous experience with pumps, compressors, refrigeration, piping, and vacuum equipment is an asset, but not required. Physical Demands The employee must regularly lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds. Ability to work in various industrial environments including extremes in hot and cold temperatures with continuous walking, bending, reaching, climbing, and kneeling. Must wear and use proper PPE at all times, in all applicable areas. #J-18808-Ljbffr Brabazon