Concierge

Position: Concierge Hours: 8:00 a.m. – 4:00 p.m. Monday thru Friday Our mission at Watermark Retirement Communities is to create extraordinary and innovative communities where people thrive. For Watermark, community includes more than just the wonderful residents we serve on a daily basis. It also includes our dedicated team of professionals who bring our mission to life. We are excited you are considering joining our team. At Watermark we believe a new era of Senior Living starts with you! We have been a leader in senior housing for over 30 years, but we are not content to rest on our reputation. As a Watermark associate, you will have the opportunity to deploy your talents to their fullest as we drive the next 30 years of innovation in the senior housing industry. At Watermark we believe the next era in Senior Living excellence starts with you! We are without a doubt one of the most premier retirement community in the area, and are a dream come true for an experienced Concierge. At a Watermark Community our concierge does so much more than what the title reflects. Most times you are the first impression and first contact at our community. For us it is about working with people who take great pride in their work. We are looking to meet people who agree that the Concierge is one of the most important components in our operation. The right person for us will be kind, patient and extremely well organized and will be committed to providing extraordinary service. We are looking for someone that has the ability to make every resident, family member and visitor that comes into Watermark feel as if they are the most important person in our community! Does that sound like you? We are currently looking to hire people who want to make a positive impact and to be a great representative of our operating principles. Your job should provide a sense of accomplishment, joy and gratification. We can provide that for you! Our concierge will not only have the opportunity to provide extraordinary services but will also have time to develop meaningful relationships with our residents. If you have a passion for working with seniors and you are have experience as a concierge, we look forward to meeting you! Job Requirements 3 year experience as a concierge Able to work weekends and holidays Able to work in a fast paced environment Excellent work ethic Excellent communication skills Highly organized Interested in learning and growing your skill set The Concierge is a vital role at The Fountains. They serve as the welcoming "face" of the community. They act as a vital bridge between residents, families, and staff by managing front desk operations, and addressing inquiries with empathy and professionalism. Core Responsibilities First Impressions & Communication: Greet visitors, prospective residents, and families warmly. Answer and route phone calls, take accurate messages, and relay community news. Resident Assistance: Answer questions. Route residents to appropriate person to help with any questions or concerns. Give instructions to help people navigate the community. Concierge Services: Handle mail and package deliveries, manage guest logs, and coordinate visitor sign-ins for community safety. Cross-Departmental Support: Assist the sales, dining, and activities teams with tasks such as creating meal tallies, updating resident rosters, and organizing logistics. Issue Resolution: Act as a confidant for residents, listening to concerns and ensuring they are quickly resolved by the appropriate department. What you will get from us Competitive Wages Competitive Benefits Get Immediate Access to Earned Income Through Dayforce Wallet Easy Shift Scheduling with Mobile App Recognition and Rewards Program Vacation, Holiday, and Sick Pay 401k Program Associate Discounts Education and Training Programs Available Watermark Retirement Communities, Inc is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression-proudly embracing diversity in all of its manifestations. #J-18808-Ljbffr