COMMUNITY OUTREACH COORDINATOR

Job Description

Job Description

JOB SUMMARY

The Community Outreach Coordinator is responsible for planning and executing community events, enhancing public engagement, and managing social media for the City. This position develops and implements outreach strategies to connect with community members and foster strong relationships with local partners. The incumbent’s work requires a high degree of discretion, creativity, and professionalism.

ESSENTIAL JOB FUNCTIONS

• Community Event Planning: Plan, coordinate, and execute community events and programs that align with the City’s goals and priorities. Collaborate with other departments to ensure seamless execution, including venue selection, scheduling, and resource allocation.
• Public Engagement: Develop strategies to engage diverse community groups and encourage participation in City programs and initiatives. Facilitate public forums, workshops, and other outreach activities.
• Social Media Management: Develop and implement city-wide social media strategies to enhance community engagement and communication. Create and manage content across multiple platforms, monitor trends, and analyze analytics to improve reach. Coordinate with departments to ensure consistent messaging and branding. Develop long-term strategies to increase the City's online presence and community interaction.
• Outreach Coordination: Identify and foster partnerships with local organizations and community leaders. Develop creative outreach methods to increase visibility and accessibility of City services.
• Policy Development: Assist in developing policies related to public engagement and community outreach. Ensure compliance with relevant legislation.
• Program Evaluation: Implement tools to measure the effectiveness of outreach efforts. Analyze data and prepare reports on program impact and community feedback.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Bachelor’s Degree in Public Relations, Communications, Public Administration, Business, or a related field; two (2) years of local government experience.

CERTIFICATION, LICENSE, AND SPECIAL REQUIREMENTS

None

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of community engagement and event planning principles.
• Strong social media and digital marketing skills.
• Excellent oral and written communication skills.
• Ability to organize and promote community programs and events.
• Strong analytical skills for evaluating program effectiveness.
• Ability to manage multiple projects simultaneously.
• Ability to work independently and as part of a team.
• Ability to establish and maintain effective working relationships with diverse community groups and City employees.
• Excellent customer service skills and the ability to interact courteously with the public.

PHYSICAL DEMANDS

The work requires medium physical effort and includes frequent use of fine motor skills and repetitive motions associated with computer use, document preparation, and digital content development. Duties require hearing and speaking to communicate effectively with the public, media representatives, and City staff; visual acuity to review written and digital materials; and mental acuity to manage multiple projects, assess information, and exercise sound judgment. The position also requires walking, standing, reaching, pushing, and pulling associated with event coordination, meetings, and on-site community outreach activities.

WORK ENVIRONMENT

The work is typically performed in a dynamic office and community-based environment and may include meetings, public events, and outdoor activities. The incumbent must be responsive to changing priorities, schedules, and public needs, and may be required to work occasional evenings or weekends in support of City events, emergency communications, or outreach initiatives.