General Manager - QSR/Fast Casual

Job Description

Job Description

Lead the Vibe. Grow the Brand. Join the Craze.

The Salty Donut is a chef‑driven, craft donut and coffee shop known for small‑batch flavors, high‑quality ingredients, and unforgettable guest experiences. We’re growing fast — and we’re looking for a dynamic, people‑first General Manager to lead one of our shops and elevate the guest experience every day.

Why You’ll Love This Role: 

This is the perfect opportunity for a hospitality leader who thrives in fast‑paced environments and loves developing teams. If you come from QSR, fast casual, café, bakery, or restaurant management , you’ll feel right at home here.

You’ll run your shop like it’s your own — driving culture, quality, and performance while creating a place guests love to return to.

What You’ll Do: 

• Lead, coach, and develop a high‑performing FOH & BOH team.
• Deliver exceptional guest experiences with a warm, positive, “+1” service mindset.
• Manage daily operations: scheduling, labor, inventory, ordering, and store standards.
• Ensure product quality, cleanliness, and consistency across all touchpoints.
• Drive KPIs including P&L, COGS, labor, sales, and customer sentiment.
• Oversee catering operations, events, and community activations.
• Recruit, hire, onboard, and train team members who embody The Salty culture.
• Solve problems proactively and maintain a calm, confident leadership presence.

What You Bring: 

• 4+ years of management experience in hospitality, QSR, or food & beverage.
• Experience leading teams of 10+ per shift.
• Strong understanding of P&L, labor management, scheduling, and operations.
• A guest‑obsessed, people‑focused leadership style.
• Ability to stay composed in high‑volume environments.
• A positive, coachable, humble attitude with a drive to grow.
• ServSafe Manager Certification (or ability to obtain within 90 days).
• Ability to work weekends and holidays.

What We Offer: 

• Competitive salary + monthly bonus.
• 45–50 hour workweek with schedule flexibility.
• 6 weeks paid parental leave.
• Health, dental, and vision benefits.
• Matching HSA + 401(k).
• Company‑paid life insurance.
• Employee Assistance Programs.
• Pet insurance.
• 40% off donuts, coffee, merch, and catering.
• Friends & family discount.
• Anniversary program.
• Generous PTO, Sick Time & Well‑Being Time.
• Real growth opportunities in a rapidly expanding brand.

Ready to Lead With Us?

If you’re a hands‑on leader who loves people, food, and creating memorable experiences, we’d love to meet you. Join The Salty Donut and help us build something special.

Apply today.