Claims Support Specialist

Under the direction of the Claims Manager, the claims support specialist provides support to the Claims Adjusters. This role involves creating new claims records, verifying information, and answering inquiring calls from insureds, claimants, and agents. Responsibilities Create new claims files Locate and verify claims information Review incoming and outgoing documents Document authorizations and escalations Process claim payments Answer inquiries calls from insureds, claimants, agents, etc. Assist with other administrative tasks as assigned Job Requirements and Qualifications A high school diploma or GED Strong administrative experience preferred Proficient in Microsoft Office Software (Outlook, Word, Excel) Strong communication and organizational skills Flexible with the ability to prioritize and multitask using technology Compensation Commensurate with experience Performance-based incentives Benefits Package 401(k) company match up to 6% eligible upon hire Medical, dental & vision, including company paid Life insurance and long-term disability Wellness program Health care flexible spending accounts Paid time off Paid & unpaid sick leave where applicable, as well as short-term disability Parental & family leave; military leave & pay Employee Referral Incentive Career Development & Continuing Education Assistance Physical Conditions/Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. #J-18808-Ljbffr