Northern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round

The Maryland National Capital Park & Planning Commission is one of the largest organizations servicing both Montgomery and Prince George’s counties. Prince George’s County Northern Recreation and Leisure Services Division is looking for talented people to join our team. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities. This position will be responsible for providing excellent customer service to employees and visitors. Responsibilities Responding to inquiries in person, and by phone Processing program registrations, memberships, and facility reservations Handling payments and basic recordkeeping Assisting with administrative tasks and daily facility operations Ensuring a safe, welcoming, and customer‑focused environment while supporting staff, programs, and events across the division Required Qualifications All selected candidates must display excellent customer service skills. Requires periods of standing, frequent walking, repeated bending, stretching, or reaching. Minimum age of 18. Preferred Qualifications High School Diploma/GED First Aid, CPR, and AED certifications (training classes available) Knowledge, Skills, and Abilities Strong communication and interpersonal skills Ability to work with others and be part of a team Strong attention to detail and organizational skills General cleaning of buildings May be subject to medical, drug and alcohol testing. A criminal background check will be completed prior to hire. The Maryland‑National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non‑merit factor. Applicants with disabilities under the Americans with Disabilities Act. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or View phone number on click.appcast.io (Maryland Relay 7‑1‑1). M‑NCPPC will make all efforts to reasonably accommodate you. #J-18808-Ljbffr The Maryland-National Capital Park and Planning Commission - PGC Parks and Recreation