Banquet Captain

Banquet Captain | The GroveLead the experience behind every unforgettable event.We're seeking a polished, composed Banquet Captain to join our team at The Grove, a distinguished restaurant known for exceptional service and flawless events. From intimate executive dinners to 300-guest galas, you'll set the tone for the entire room, whether the event is hosted in our ballroom or at a venue across town.About the RoleAs Banquet Captain, you'll lead the floor team during events, ensuring every detail from the first greeting to the final farewell reflects our standard of excellence. You'll partner closely with the Banquet Operations Manage, Culinary, and Events teams to execute each BEO with precision. A significant part of our business is high-end weddings and private events at offsite locations, so you'll help bring our standard of service to venues beyond our walls.What You'll DoLead, coach, and motivate banquet servers, runners, and bartenders during serviceReview BEOs, conduct pre-event lineups, and assign sections and sideworkOversee room setup, including table settings, linens, buffets, and bar stationsPlan and execute offsite events, including equipment pull lists, packing, transport, setup, and breakdown at the venueDirect the timing and flow of service in coordination with the kitchen, both onsite and offsiteServe as the primary point of contact for clients and guests on the floorHandle special requests, dietary needs, and service recovery with graceMaintain brand standards for appearance, cleanliness, and sanitationOversee breakdown, closing sidework, and inventory of banquet equipmentWhat We're Looking For2+ years of banquet or fine dining experience, with at least 1 year in a lead or captain roleExperience with high-end weddings, off-premise catering, or events at outside venues is a strong plusPolished, professional presence and a calm demeanor under pressureStrong knowledge of formal service styles (plated, French, buffet, reception)Working knowledge of wine, spirits, and beverage serviceExcellent communication, organization, and leadership skillsFlexibility to work evenings, weekends, and holidaysAbility to lift up to 50 lbs and stand for extended periodsReliable transportation and willingness to travel to offsite venuesFood handler and responsible alcohol service certifications (or willingness to obtain)What We OfferCompetitive hourly rateComplimentary meals on shiftCareer growth within a respected hospitality groupA supportive, team-first cultureThe Grove is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.