Accounts Receivable Associate

Accounts Receivable Associate Responsibilities Perform a variety of accounting and accounts receivable activities, including preparation and analysis of financial information, account reconciliations, and participation in the monthly close process. Assist with the preparation of financial statements and related analyses for review by the Accounts Receivable Manager. Execute transactional and analytical tasks with an emphasis on accounts receivable collections, customer billing inquiries, cash application, and issue resolution. Contact customers daily regarding outstanding invoices to ensure timely payment and adherence to credit terms. Collaborate with key accounts on payment plans and focused collection efforts to manage the monthly Bad Debt Reserve (BDR). Issue written customer communications via High Radius, email, and other approved channels to resolve outstanding, disputed, or delinquent invoices. Research, analyze, and resolve payment issues related to disputed deliveries, returns, credits, or pricing discrepancies to prevent further aging. Prepare and distribute weekly accounts receivable and collection status reports for clients and management. Initiate and manage the Letter Series process for delinquent accounts for both divisions of Redwood Toxicology Laboratory in accordance with collections policy. Maintain and update customer master data, including billing and payment information, to ensure accuracy and compliance. Process customer credit card payments daily utilizing Pay Link functionality within High Radius. Apply daily cash receipts through bank deposits for both divisions of Redwood Toxicology Laboratory, ensuring accurate and timely posting. Provide backup support to the Accounting Manager and assist with additional accounting or AR‑related tasks as needed. Prepare and process account adjustments, credits, and corrections on a weekly basis in compliance with internal controls and approval requirements. Batch, generate, and process invoices daily to support timely billing and revenue recognition. Document all collection efforts, customer interactions, and account status updates within the system of record to maintain clear audit trails. Perform detailed account analysis and support month‑end close activities, including preparation of customer statements, aging reports, and ad‑hoc reporting as requested. Competencies Proficient in accounting systems and computer software, with working knowledge of Microsoft Word, Excel, and Outlook. Experience with HighRadius and Salesforce strongly preferred. Ability to operate a 10‑key calculator and computer keyboard by touch. Strong multitasking skills with the ability to track, manage, and prioritize multiple accounts, details, and projects simultaneously. Capacity to work independently as well as collaboratively within a team environment. Highly driven, focused, and capable of operating effectively in a fast‑paced work environment. Demonstrated ability to consistently meet daily and weekly deadlines. Strong organizational skills with the ability to prioritize workload and clearly communicate status, risks, and issues to management. Excellent written and verbal communication skills with strong problem‑solving abilities. Ability to work closely with management and sales representatives to address account status, resolve issues, and support business objectives. Required Qualifications High school diploma or GED. Demonstrated ability to work independently, exercise sound judgment, and manage priorities in a fast‑paced environment. Highly organized, detail‑oriented, motivated, and able to effectively multi‑task. Proficient in accounting systems and software, with working knowledge of Microsoft Word, Excel, and Outlook. Strong data entry skills, including the ability to operate a 10‑key calculator and computer keyboard by touch. Resourceful with strong problem‑solving and analytical skills. Preferred Qualifications Associate’s degree in Accounting, Finance, or Business, or an equivalent combination of education and relevant business experience related to the essential job functions. Experience working within an accounting or accounts receivable department. Demonstrated ability to consistently meet daily and weekly deadlines with a high degree of accuracy. Ability to work effectively in a dynamic environment that requires prioritization, self‑motivation, and clear communication of issues and progress to management. Additional Information Salary: $22.55 – $45.15 per hour (may vary by location). Location: Santa Rosa, California – 3700‑3730 Westwind Blvd. Job Family: Accounts Payable & Receivables, Credit & Collection, Payroll. Division: TOX ARDx Toxicology. Shift: Standard. Travel: None. Medical Surveillance: No. Significant Work Activities: Continuous sitting for prolonged periods, Keyboard use (≥ 50% of the workday). Equal Opportunity Employer Statement Abbott is an Equal Opportunity Employer, committed to employee diversity. Abbott welcomes and encourages diversity in our workforce. Abbott is an equal opportunity employer of minorities, women, individuals with disabilities, and protected veterans. #J-18808-Ljbffr