Manager, Stakeholder Engagement
United Way of Massachusetts Bay and Merrimack Valley
Role Summary Manager, Stakeholder Engagement is responsible for the day‑to‑day planning, coordination, and delivery of enterprise engagement initiatives and high‑profile events. The role ensures execution aligns with strategic objectives while coordinating closely with internal partners to integrate schedules, messaging, and logistics. Key Responsibilities Manage planning and execution of assigned enterprise events and engagement experiences. Coordinate engagement logistics, timelines, agendas, and staffing across departments. Serve as primary operational point of contact for cross‑functional partners. Ensure consistency in experience design, messaging alignment, and mission integration. Maintain detailed project plans, run‑of‑show documents, and post‑event evaluations. Identify risks or execution issues and escalate appropriately. Support immersion experiences by coordinating with Field Operations. Track budgets, contracts, and compliance in accordance with organizational policy. Qualifications Bachelor’s Degree in a related field required. 5+ years progressively responsible work experience, including 1+ years in a supervisory capacity. Prior experience in a charity, not‑for‑profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service, and problem‑solving skills. Ability to interact with leadership, the general public, and military audiences at a variety of levels with integrity and professionalism. Ability to manage and influence external vendor relationships. Ability to exercise sound judgment on controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Strong project management and organizational skills. Ability to manage multiple initiatives with competing deadlines. Professional communication skills and strong attention to detail. Demonstrated initiative, self‑motivation, and ability to adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Must be able to obtain and maintain credentials required for access to USO Center locations, including security, credit, background screening, SOFA status, and a valid driver’s license. Strong advocacy of the USO’s mission. Position Details Location: Arlington, VA. Preference will be given to local candidates within commuting distance. Resume and cover letter required for full consideration. Background check – education, criminal, and driving records required. This description outlines the scope of responsibilities and essential functions but does not constitute an all‑inclusive listing. Other duties may be assigned as needed. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr
$140k - $170k
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