Industrial Engineer

Company Overview Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision solutions to the criminal justice/corrections market. For over 27 years, we have been providing our global clients with the industry's most reliable location tracking devices, complemented by flexible software, analytics, and app‑driven monitoring solutions along with multi‑levels of support services. We have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers and maximize investment returns for our shareholders. General Job Description The Industrial Engineer serves as a strategic liaison between the Supply Chain and Engineering Departments, reporting directly to the Director of Engineering. The position is based out of our Naperville, IL office, and requires a significant weekly presence at our fulfillment center in Glendale Heights, IL. This cross‑functional, hands‑on role oversees comprehensive supply chain operations for electronic device production and refurbishment, including support for production planning, forecasting, procurement, vendor relations, and inventory control to optimize the entire product lifecycle from production to final delivery. The candidate will drive operational efficiency by analyzing and improving production processes to minimize costs. Beyond core logistics, the candidate must be versatile, take initiative by providing technical support in manufacturing, testing, and troubleshooting, perform root‑cause analysis, and spearhead process and quality assurance. Duties Supply Chain Optimization: Analyze and improve logistics and supply chain processes to enhance efficiency and reduce costs Inventory & Warehouse Management: Oversee inventory strategies, establish and oversee rigorous inspection protocols for incoming and outgoing goods Data Analysis: Analyze process data, identify root causes of quality issues, and implement corrective actions Supplier Relationship Management: Partner with suppliers to improve quality, implement corrective actions on non‑conforming products, and evaluate supplier performance Engineering & Supply Chain Liaison: Translate early‑stage Bills of Materials (BOMs) and Engineering Change Orders (ECOs) into actionable production, sourcing, and procurement plans Material Risk Management: Proactively identify material obsolescence risks, component shortages, or supply issues, and work with engineering to validate alternative components Manufacturing Process Validation: Analyze manufacturing workflows and validate assembly processes to reduce lead times. Utilize lean techniques, time studies, and simulation to improve efficiency without compromising quality Performance Metrics: Develop, track, and report on key performance indicators (KPIs) and supplier performance to ensure supply chain goals are met Compliance & Auditing: Audit production processes to ensure adherence to company, customer, and industry standards Collaboration: Work with Production, Engineering, and Supply Chain Teams to resolve quality problems and improve manufacturing capabilities Cross‑Functional Collaboration: Partner with Engineering to review new product designs for manufacturability (DFMA) and with Supply Chain to align material delivery with production schedules Documentation: Create standard operating procedures (SOPs), active work instructions, quality reports, and technical documentation Root Cause Analysis & Corrective Action: Investigate reported field anomalies and work with design teams to quickly address to determine root cause. Ensure root cause fix is implemented correctly in the manufacturing process Process Optimization & Continuous Improvement: Provide feedback and recommendations for continuous process improvements to drive efficiencies, improve quality, and reduce costs Additional Responsibilities: Other duties as assigned by supervisor. Duties and responsibilities are subject to change based on business needs Supervisory Responsibilities None Requirements Education: Bachelor's Degree in Industrial Engineering, Manufacturing Engineering, Supply Chain Management, or a related field Experience: 5+ years in Industrial, electronics sourcing, engineering support, or supply chain roles, preferably within a hardware development or manufacturing environment Electronics Background: Specific experience with electronics testing and hardware troubleshooting Liaison Experience: Proven experience acting as a bridge between Engineering (Design) and Supply Chain/Operations Teams Competencies/Technical Skills Strong analytical, organizational and problem‑solving skills Experience in AutoCAD design software is plus Advanced Excel skills (Data analysis, modeling) Excellent communication skills and teamwork skills Ability to troubleshoot electronic circuits and do root cause analysis reports Strong hand skills and attention to detail Comfortable using DMMs, microscopes, oscilloscopes, and various other test equipment; soldering skills a plus Must have the ability to learn quickly and urgently diagnose issues Detail‑oriented, accurate and able to meet deadlines Identifies ways to reduce production costs through recommendations to improve processes and improve performance Stay up to date with the latest manufacturing trends and advancements Work Location / Environment Will be working on a production floor. Must be able to stand for extended periods Working primarily in our Glendale Heights, IL supplier's location May be required to be in the Naperville IL office Some travel, as well as night and weekend work may be required Some on‑call responsibilities and/or after‑hours support may be required Benefits Generous amounts of time away from work to promote a healthy work‑life balance. We offer unlimited paid vacation days in addition to observing 12 major holidays per year Access to Medical, Dental and Vision Insurance with a company contribution for you and any covered dependents Life Insurance, Short‑Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense Ability to contribute to a company‑sponsored 401(k) retirement plan with a company match on your contributions Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your professional goals Track Group Inc. is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or belief, marital status, pregnancy status, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. PAY TRANSPARENCY NONDISCRIMINATION PROVISION: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c) Position: Reports to the fulfillment center at the Glendale Heights, IL supplier’s location 5 days a week. Physical Demands Adjusting or moving objects up to 20 pounds in all directions. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Operating machinery and/or power tools. Sedentary work that primarily involves sitting. Sedentary work that primarily involves standing. Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds. Heavy work that includes moving objects up to 100 pounds or more. This job description is not designed or intended to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time by the company. #J-18808-Ljbffr