Gift Shop Coordinator

Gift Shop Coordinator

The Gift Shop Coordinator oversees the daily operations of a small retail shop within Dunwoody Village, a premier continuing care retirement community located in Newtown Square, PA. This role focuses on providing a welcoming shopping experience for residents, staff, and visitors while managing inventory, sales, and merchandising. The coordinator ensures the shop meets the needs and preferences of an older adult population and contributes positively to the community atmosphere.

Key Responsibilities:

• Manage day-to-day gift shop operations, including opening/closing procedures
• Provide friendly, patient, and attentive customer service to residents and visitors
• Select, order, and maintain inventory tailored to resident interests (e.g., snacks, personal items, gifts, seasonal products)
• Monitor stock levels and manage vendor relationships and purchasing
• Handle sales transactions, cash register operations, and basic bookkeeping
• Maintain clean, organized, and visually appealing displays
• Recruit and train volunteers or part-time staff (if applicable)
• Plan seasonal promotions and special events to engage residents
• Ensure compliance with community policies and safety standards

Qualifications:

• Previous retail or customer service experience
• Strong interpersonal skills, with sensitivity to the needs of older adults
• Basic math and cash-handling skills
• Ability to manage inventory and maintain organized records
• Dependable, patient, and service-oriented attitude
• Ability to stand for periods and perform light lifting

Preferred Skills:

• Experience working with seniors or in a healthcare/community setting
• Familiarity with point-of-sale (POS) systems
• Creative merchandising skills

Work Environment:

• Indoor retail setting within a retirement community
• Frequent interaction with residents, families, and staff
• May require flexible hours, including occasional weekends or holidays

Please note we will only contact candidates who meet the above criteria; please no phone calls about the position.

All job offers are contingent on successful completion of a criminal background check, satisfactory references, Influenza record, and drug screen.

Dunwoody Village is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, gender identity, national origin, age, disability, pregnancy, veteran status, or any other status protected under local, state, or federal laws.

Dunwoody Village is a thriving and friendly community -- come make a difference and join our team today!