Unit Coordinator: Short Stay Surgical C6 24 hrs/week Evenings

Job Overview Department/Unit: Short Stay Surgical. Work Shift: Evening (United States of America). Salary Range: $46,215.00 - $60,080.00. The Unit Coordinator maintains a positive work environment while performing customer service, clerical, and reception duties that support workflow of the unit and apply specialized knowledge for effective operation of unit functions. Responsibilities Assemble and maintain patient records, fill data, and obtain reports necessary for departmental operations. Greet and assist visitors in a courteous manner. Utilize clinical and patient information systems (EPIC) to support delivery of patient care. Coordinate department communications, accept and screen telephone calls appropriately. Assist in orientation of new administrative support staff. Maintain adequate supplies of forms, unit supplies, and equipment; troubleshoot and maintain office equipment. Assist in scheduling/Shift Wizard System and timecards/payroll Kronos system. Demonstrate professional business etiquette. Respond to individual needs of patients/families as appropriate to age and special characteristics of patient group served. Monitor, respond, and follow through patient call bell system and patient/family requests. Collaborate with other departments to facilitate admissions, discharges, and transfers. Assist the unit RN coordinator in updating Enterprise Visibility (HEV) for appropriate bed placements of patients. Enter patient charges in Soarian Financials and coordinate with billing for patient billing and charges. Qualifications High School Diploma/G.E.D. - required. Associate’s Degree - preferred. 1–3 years healthcare or clerical experience - required. Ability to coordinate and work as a team member with various disciplines and departments. Effective communication skills with internal and/or external customers; ability to initiate follow‑up actions. Ability to work with others to accomplish a task or goal, flexibility in work practices and procedures, and efficiency in problem solving. Ability to prioritize, work independently, and perform tasks in a timely manner. Ability to calculate figures and amounts such as dollar totals, monetary conversions, discounts, interest, fractions, decimals, percentages, area, and volume. Ability to solve technical and practical problems and deal with various intangibles in situations with limited communication or support. Strong organizational and time‑management skills. Ability to read, understand and follow oral and written instruction. Familiarity with Medical Terminology preferred. Basic word‑processing, computer input, and retrieval skills (order entry). Proficiency in Microsoft Office programs. Strong phone etiquette, customer service, and public relations skills. Basic knowledge of office equipment (fax machine, copy machine, scanner). Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing – occasionally Walking – occasionally Sitting – constantly Lifting – constantly Carrying – rarely Pushing – rarely Pulling – rarely Climbing – rarely Balancing – rarely Stooping – rarely Kneeling – rarely Crouching – rarely Crawling – rarely Reaching – rarely Handling – occasionally Feeling – occasionally Talking – rarely Hearing – constantly Working Conditions Extreme cold – rarely Extreme heat – rarely Humidity – rarely Wet – rarely Noise – occasionally Hazards – rarely Temperature change – rarely Atmospheric conditions – rarely Vibration – rarely Confidentiality and Information Handling This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Equal Opportunity Employment Albany Med Health System is an equal opportunity employer. #J-18808-Ljbffr 100 Albany Med Health System