Receptionist

Position Purpose The position involves working part‑time with flexibility for additional hours or overtime when required. Responsibilities include answering and directing phone calls, greeting and assisting visitors, and performing clerical duties. The role also includes handling inquiries, participating in team meetings, and adhering to the Rosecrance Corporate Compliance Program and Code of Conduct. Providing exceptional customer service and serving as a role model for staff, clients, and customers is essential. Additional related tasks may be assigned by management. Responsibilities Answer all incoming phone calls and direct to appropriate parties or take messages as required. Greet all visitors and direct appropriately. Perform clerical duties as assigned. Answer calls from the inquiry line and direct as assigned. Serve as a member of the Clerical Team and participate in all team meetings and activities. Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations while representing Rosecrance. Assume other related responsibilities as assigned by management. Qualifications High school diploma or GED. Reception experience or an equivalent combination of education, training and experience. General clerical training or experience. Excellent oral and written communication skills. Work a part‑time shift as assigned and be available to work additional hours when necessary. Overtime may be required. Schedule Mondays and Wednesdays from 4pm-8pm, every other Friday from 4pm-8pm, and every other Saturday and Sunday from 8:00am-4:30pm. Shift 2nd Work Location Rosecrance Harrison Campus 3815 Harrison Ave Rockford, IL 61108, USA Work Mode Onsite Compensation & Rewards Starting pay HS/GED - $18.00/hr. Compensation based on education, experience, and credentials. Benefits Medical, dental, and vision insurance with multiple plan options. 401(k) plan with employer match and discretionary employer contribution. Group Life Insurance including LTD and AD&D. Tuition assistance and licensure/certification reimbursement. Paid Time Off, sick time, bereavement leave. Referral program earning up to $1,000 per hire. Wellness plan with certain facilities offering an on‑site gym. Discounts at participating retailers. Daily pay available through financial wellness provider: UKG Wallet. Equal Opportunity Employer Rosecrance is an equal‑opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr