Collections Specialist

Job Description

Job Description

We are looking for a Collections/AR Specialist to join a growing team in Texas. This contract position with potential for a permanent opportunity is ideal for someone who brings strong accounts receivable knowledge and can manage both commercial and consumer collection activity with accuracy and consistency. The person in this role will help improve cash flow, resolve account issues efficiently, and support day-to-day finance operations through consistent follow-up and careful reconciliation.

Responsibilities:

• Contact business and individual customers to follow up on past-due balances and secure timely payment commitments

• Review customer accounts, investigate outstanding invoices, and resolve billing discrepancies that may delay collection activity

• Apply incoming payments accurately and maintain up-to-date account records within accounting systems

• Perform account reconciliations to confirm balances, identify variances, and support accurate receivable reporting

• Work closely with internal finance and operations teams to address credit concerns, documentation needs, and account status updates

• Prepare collection-related correspondence, including payment reminders and formal notices, while maintaining a consistent customer experience

• Track collection efforts in spreadsheets and accounting platforms, using Excel to monitor aging trends and payment activity

• Assist with broader accounts receivable support tasks, including reporting, record maintenance, and process coordination as needed

• At least 2 years of experience in collections, accounts receivable, or a closely related finance role
• Background handling commercial, consumer, or B2B collections with a strong understanding of collection procedures
• Experience with cash application, billing follow-up, and account reconciliation activities
• Proficiency in Microsoft Excel and Microsoft Word for tracking, reporting, and documentation
• Familiarity with accounting software such as Sage, Quicken, or similar financial systems
• Strong numerical accuracy and the ability to manage multiple accounts with close attention to detail
• Effective written and verbal communication skills for working with customers and internal stakeholders