Senior Maintenance Technician

Job Description

Job Description

Description: Who We Are

Atrium Management Company is a fast-growing, Orlando-based, property management and development firm serving communities across the Southeast. Since 2014, we’ve built our reputation on high-touch service, operational excellence, and strong client & owner relationships – and have been named the #1 Best Place to Work in Orlando back to back in 2025 & 2026!  

At Atrium, we don’t simply manage properties—we build relationships.

We are seeking an exceptional Senior Maintenance Technician who will take pride in their community and focus on completing service requests, emergency calls, move-in needs, and property task(s) that may be needed daily, weekly, or monthly. This is a "hands-on" role focused on maintenance, teamwork, and high-quality service.

The Senior Maintenance Technician reports to the Property Manager and must be available for on-call rotation. The Senior Maintenance Technician, along with every member of our team, will also be responsible for assisting residents, delivering exceptional customer service, and making teamwork a top priority.

• Ensure the completion of all service requests
• Inspect community continuously, recording and correcting deficiencies
• Order necessary supplies and parts within budgetary guidelines
• Perform all general and routine maintenance in the community
• Ensure that all keys are kept properly
• Replace filters and clean air conditioning vents in vacant apartments and occupied units on an as-needed basis
• Perform HVAC troubleshooting, plumbing, minor electrical, carpentry, minor drywall repairs and other interior repairs daily
• Service requests made by residents should be completed within 24 hours
• Handle ''on call'' duties whenever needed; will carry a cell phone on a regular basis
• Replace breezeway light bulbs as needed
• Assist with apartment make-readies (includes painting, repairs, cleaning, wall/sheetrock repair, lock changes, etc.)
• Order supplies; communicate and coordinate with vendors
• Assist in creating the maintenance budgets 
• Handle escalated issues at assigned property and other properties within Atrium's portfolio
• Assist with community renovations, when applicable
• Assist in the distribution of flyers and other materials
• Assist leasing and management team with resident events and onsite projects
• Assist in picking up litter & maintain small amount of grounds
• Perform preventative maintenance
• Keep inventory

At Atrium, we invest in the whole you ­­-- your HEALTH, your TIME, your FUTURE, and your GROWTH. Atrium's full benefits package details are found in a separate attachment and eligibility begins the 1st of the month following your start date.

Highlights include:

HEALTH & PROTECTION

• Medical, dental, and vision coverage
• Employer­-paid life insurance ($50,000)
• Employer-­paid short-­term disability
• Additional voluntary benefits

TIME TO RECHARGE

• 3 weeks paid time off
• 12 paid company holidays
• Parental Leave Benefits

FINANCIAL WELLNESS

• 401(k) with employer match
• Flexible spending account (FSA)
• Dependent care FSA

GROW WITH US

• Company-­provided training and mentorship
• Real career growth opportunities - we promote from within
• Competitive Pay
• Health Insurance
• Dental & Vision Insurance
• Paid Time Off and Paid Holidays
• 401K

• HVAC certification is required (EPA Universal, CPO certification and REAC inspection experience preferred)
• At least 2 years of experience as a maintenance technician (4+ years preferred)
• Reliable transportation
• Able to be available for rotating on-call shifts (this will include evenings and weekends)
• Basic computer skills, including email and some Microsoft products

What will help you stand out as a top candidate:

• You have strong knowledge in carpentry, electrical, HVAC, plumbing, painting, drywall, masonry and appliance repairs and installation (dishwashers, stoves, refrigerators, etc.)
• You maintain a service-oriented environment by exhibiting a professional appearance and positive attitude
• You take PRIDE in your work
• You communicate well and can interact effectively with prospects, residents, vendors, peers, and management
• You work well in a team or solo
• You strive to perform maintenance duties in the most cost-effective manner
• You have strong organizational, time management, interpersonal, and communication skills

Atrium Management Company is an Equal Opportunity Employer

Atrium Management Company provides equal employment and advancement opportunities to all employees and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.