Audiology Coordinator

Base Pay $21.00 - $21.00 / Year Job Category Clinical Front Office, Clinical Support Employee Type Full-time (40) Required Degree High school Manage Others No Northwest ENT and Allergy Center a leading otolaryngology practice and an affiliate of SENTA Partners is committed to serving the northern Georgia community and specializes in the medical and surgical care of all ENT-related diseases. SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people breathe better, hear better, live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow. Position Summary The Audiology Coordinator will support the audiology department by coordinating administrative functions, patient scheduling, and ensuring seamless communication between audiologists, patients, and other healthcare providers. This role is essential in maintaining efficient operations and delivering exceptional patient care. Key Responsibilities Schedule and confirm patient appointments, ensuring optimal use of audiologists' time. Greet patients and assist with check-in/check-out processes. Collect and verify patient information, including medical histories and insurance details. Manage audiology department's administrative tasks, including filing, data entry, and maintaining patient records. Coordinate with insurance companies for authorization and billing purposes. Assist in ordering and maintaining inventory of audiology supplies and equipment. Serve as a liaison between audiologists, patients, and other healthcare providers. Address patient inquiries and provide information regarding audiology services. Ensure effective communication within the department and with external parties. Ensure all documentation is accurate, complete, and compliant with healthcare regulations. Participate in quality improvement initiatives to enhance patient care and departmental efficiency. Monitor patient feedback and work with the team to address any issues or concerns. Support audiologists in preparing for patient appointments, including setting up equipment and organizing patient files. Assist in the implementation of office policies and procedures to streamline operations. Contribute to the development of marketing materials and community outreach programs. What We Offer Comprehensive Health Benefits (Medical, Dental, and Vision) Health Savings Account (HSA) Flexible Spending Account (FSA) Short & Long Term Disability Holidays & Paid Time Off (PTO) Employee Assistance Program (EAP) Qualifications High school diploma or equivalent required; Associate’s degree in Healthcare Administration, Business Administration, or related field preferred Minimum of 2 years of experience in a healthcare, medical office, or audiology practice setting Demonstrated experience coordinating patient schedules, referrals, authorizations, and provider calendars Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Proficiency with electronic medical records (EMR) systems and Microsoft Office applications Excellent verbal and written communication skills with a commitment to providing exceptional patient service Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations Strong attention to detail and ability to identify and resolve operational issues proactively Certain US jurisdictions require SENTA Partners to provide new employees with a reasonable estimate of the salary for this role at the location in which the job may be performed. The posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience, skills, and current organizational needs. SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. #J-18808-Ljbffr Poppy Bank