Brand Ambassador

Overview Mills Roofing is Your Family-Owned Experts in Mountain Roofing. With over 40 years of exceptional service in the local community, Mills Roofing has become a trusted name in the Reno/Tahoe area, providing expert roofing solutions while navigating the unique challenges of our Tahoe weather. We focus on solving roofing problems caused by snow, ice, and a high-altitude mountain environment. The Mills Roofing family is growing, with a second shop location in Sparks, Nevada. Our mission is to serve every customer with excellence while keeping our family values at the heart of our operations. We are seeking a Retail Field Marketing Representative to represent Mills Roofing Inc. inside a high-traffic home improvement retail store in the Northern Nevada Area. This role focuses on customer engagement, education, and appointment setting , not sales and not roofing labor. As the face of our company inside the store, you will staff a branded display table, engage with shoppers in friendly conversations, introduce them to our roofing services, and schedule free roof inspection appointments for qualified homeowners. This is a performance-driven role ideal for individuals who are confident speaking with people, enjoy interacting with the public, and want to grow within a fast-growing company. Schedule & Requirements Five (5) days per week — weekends included Rotating schedule based on store coverage needs Minimum of six (6) hours per shift Hours subject to management discretion and business needs Ability to walk or stand for the entire shift as needed Key Responsibilities Professionally represent Mills Roofing in a retail store environment Engage homeowners in friendly, natural conversations Educate customers about: Roof inspections Roof restoration solutions Residential roofing services Qualify homeowners and schedule free roof inspection appointments Accurately collect and enter customer information using company tools Track and manage appointments using company software or an iPad (training provided) Set up, maintain, and break down the display table as needed Meet or exceed daily and weekly appointment-setting goals Maintain a clean, professional appearance and workspace Report activity metrics and participate in team check-ins or meetings Represent the company professionally at all times Perform additional duties as assigned as the company grows Candidate Requirements Prior customer service, sales, or outreach experience preferred (not required) High school diploma or GED required Bilingual candidates preferred (not required) Outstanding interpersonal skills and positive attitude Strong communication skills and professional demeanor Comfortable using an iPad and basic software Must be a Nevada resident Ability to work in a fast-paced, public-facing environment Strong organizational skills and attention to detail Reliable, punctual, and self-motivated Maintain regular attendance and punctuality Ability to follow directions from supervisors Work well with coworkers in a team-oriented environment Adaptable, dependable, and professional Why Join Mills Roofing? Competitive hourly pay plus performance-based appointment bonuses Paid training and professional development Opportunity to grow within a rapidly expanding company Supportive team culture A clear career advancement path in the roofing and home services industry Compensation Guaranteed base pay of $20.00-25.00 per hour (DOE) $40 paid per fully completed appointment High earning potential based on performance If you enjoy meeting new people, working in a dynamic environment, and being rewarded for performance, we encourage you to apply and grow with Mills Roofing Inc . #J-18808-Ljbffr