Unit Coordinator - Pre-op/PACU
Phoenix Children's Hospital, Inc.
Category: Patient Care Svcs(Tech & Asst) Posting #: 1059359 Employee Type: Part-Time Position Summary The Pre-op/PACU Unit Coordinator is responsible for preparing the department for both the current and subsequent day to support patient care and smooth operations. This includes putting charts together, flagging charts for Physician signatures, scheduling PAT, ordering equipment and supplies needed for the patient care, and working with charge nurse to assign patients to appropriate rooms and staff. Position Duties Coordinates communications for Pre-op or PACU
- Answers all incoming calls in courteous and professional manner and triages appropriately
- Communicates professionally and remains calm and professional during stressful situations
- Updates the unit tracking board with patient information and nursing assignments
- Coordinates patient placement with bed placement
- Communicates professionally and remains calm and professional during stressful situations
- Obtains physician orders from SCM
- Review AMPFM dashboard routinely and works collaboratively with Admitting the day before and the day of to confirm the patient’s correct name and the correct account for the visit.
- Collaborates with EVS to have isolation rooms/locations cleaned in a timely manner.
PRE-OP
- Flags documents in patient chart for physician signature
- Looks in AMPFM for patient arrival and coordinates timely arrival to the unit to avoid delays in procedure
- Faxes scheduling orders from Healthpoint to Admitting to assure authorization number for procedure is obtained pre-procedure
- Updates the bed hold log
- Works collaboratively with Interventional Radiology to receive schedule changes
PRE-OP
- Schedules PAT patients and obtains orders from offices
- Calls admitting with OR add on procedures so the patient visit account is started
- Calls families at home to obtain NPO status, move surgery time up if appropriate, and notifies OR HUC if family is able to move surgery time up
- Works with bed placement to assign beds or change bed assignments from unit to PICU
- Works collaboratively with OR coordinator for in-patient, add-on procedures
- Obtains Valley Anesthesia assignments from fax and provides to Anesthesia group, Pre-op, and PACU supervisor
- Anticipates needs of the team and helps to coordinate smooth unit operations with charge nurse
- Follows compliance rules/HIPPA laws
- Places requests for SCD devices or epidural pumps and other equipment, as needed, and receives to unit prior to patient arrival
- Screens visitors for appropriate ID bands
- Orders linen for the department
- Places work orders in Sprocket for the department, keeps log and follows up
PRE-OP
- Works with admitting to ensure consents from CMS are obtained pre-procedure
- Enter orders for pre-op lab for Cath Lab patients
- Orders all necessary updated and current documents and office supplies for peri-op visit and files in an orderly manner
- Maintains knowledge of current policy and procedure and ensures compliance
- Checks the Phoenix Children's mail room for Pre-op/PACU mail
- Distributes mail to appropriate recipient
- One year of experience working in a clerical support role Required
- Two or more years of experience working in a clerical support role Preferred
- Knowledge and proficient use of computers Required
- Ability to proficiently answer phones in courteous, professional manner and triage appropriately Required
- Ability to communicate professionally and effectively Required
- Ability to maintain calm professionalism in stressful situations Required
- Ability to multi task Required
- Knowledge of medical terminology Preferred
- Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently
- Physical Requirement - Hearing - Constantly
- Physical Requirement - Pushing/pulling - Occasionally
- Physical Requirement - Reaching - Frequently
- Physical Requirement - Sitting - Frequently7. Physical Requirement - Standing - Frequently
- Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently
- Physical Requirement - Talking - Constantly
- Physical Requirement - Tasting/smelling - Occasionally
- Physical Requirement - Walking - Frequently
- Physical Requirement - Near Vision - Constantly
- Physical Requirement - Far Vision - Frequently
- Physical Requirement - Color Discrimination - Occasionally
- Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
- Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
- Occupational Exposure/Risk Potential - Inside office environment - Applicable
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