Sr MS Dynamics 365 SCM Production & Manufacturing Consultant

Sr MS Dynamics 365 SCM Production & Manufacturing Consultant

San Diego, CA, US

NTT DATA Services

Req ID: 372368

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr MS Dynamics 365 SCM Production & Manufacturing Consultant to join our team in San Diego, California (US-CA), United States (US).

Job Duties and Responsibilities:

We are seeking a Senior Microsoft Dynamics 365 Supply Chain Management and Manufacturing Consultant to join our Application Managed Services (AMS) team in the U.S. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization. The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 SCM/MFG solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operational needs.

Role Expectations:

As a Senior Dynamics 365 Consultant in an AMS role, you will be expected to:

• Provide functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment
• Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
• Lead solution design and architecture decisions for enhancements, integrations, and optimizations
• Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation
• Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices
• Support change management, regression testing, and release management activities for minor enhancements
• Collaborate with technical teams, vendors, and offshore/onshore AMS resources
• Ensure solutions align with Microsoft standards, security, and compliance requirements
• Document functional designs, solution architecture, and operational procedures
• Mentor junior consultants and contribute to AMS process maturity

Qualifications Required:

Bachelor's degree

5+ years of experience with Microsoft Dynamics 365 Supply Chain Management and Manufacturing

Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience

Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules

Hands-on experience in solution architecture and functional design - 5+ years experience

Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience

Strong understanding of supply chain and production business processes and end-to-end flows - 5 + years experience

Excellent communication and stakeholder management skills

Authorized to work in U.S.

Nice to Have:

Experience in the life sciences and diagnostics industry

Exposure to multi-legal entity, multi-country implementations

Microsoft Dynamics 365 certifications (e.g., MB-330, MB-700 )

Experience with Power Platform, Azure integrations, or LCS

Core Competencies:

Functional & Solution Architecture

End-to-end solution design aligned with business and operational requirements

Ability to balance customization vs. standard functionality

Strong understanding of scalability, performance, and supportability in an AMS context

Application Managed Services Expertise

Incident, problem, and change management

Root cause analysis and long-term corrective actions

SLA-driven delivery and service excellence mindset

Industry & Domain Knowledge

Deep understanding of supply chain operations

Familiarity with transportation, fleet operations, routing, and logistics workflows is a plus

Collaboration & Leadership

Strong cross-functional collaboration with business, technical, and support teams

Ability to mentor junior consultants and contribute to knowledge sharing

Proactive, self-driven, and results-oriented

Communication & Documentation

Clear and concise functional documentation and solution artifacts

Ability to communicate complex concepts to both technical and non-technical audiences

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $92,408.00-$213,906.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.