Vacation Rentals General Manager

Job TitleProgram ManagementMajor Duties and ResponsibilitiesProgram Management:Plans, develops, organizes, promotes, coordinates, executes, evaluates, and manages the assigned program for recreational vacations.Responsible for maintaining accounts, preparing statements, posting payments and charges, collecting delinquent payments, developing and implementing checks and balances to ensure proper handling of accounts.Ensures program meets CNIC Recreational Lodging standards as it pertains to Vacation Rentals.Serves as fund custodian, ensuring internal controls (e.g., cash handling, daily accounting of funds, inventory, property and vehicles) are in place and in compliance with regional standards, procedures and objectives.Ensures all facilities and activities associated with the program meet established fire, safety, security and sanitation guidelines. Takes timely action to correct deficiencies through coordination with local agencies. Assists in planning and designing of construction and renovation projects.Ensures registers are properly rung out at the end of each shift, change funds are properly accounted for and secured. Reports all cash discrepancies in accordance with local directives.Prepares monthly reports and inventory, interprets financial statements and makes necessary modifications.Prepares the annual budgets predicting expenditures, revenue and industry trends, developing a budget from this information, determining the needs of the facility and its programs and making decisions on how funds will be distributed within the facility.Ensures the economic and efficient operation of the assigned facilities to include: ensuring a safe and pleasurable environment for all patrons, ensuring the cleanliness and good repair of the facility, reporting any damages, mechanical or other breakage or malfunction, and reporting/correcting safety hazards, following up as necessary.Serves as property custodian for all equipment and ensures the appropriate receipt, tagging, and disposition of assets.Responsible for developing and implementing a system for the maintenance of the facilities and all related equipment and supplies.Prepares purchase orders for equipment, parts and supplies as required. Records contractual information, fees and payments into a computer database and prepares reports as required.Performs a variety of related administrative duties, keeping abreast of requirements and deadlines.Ensures grounds and facilities are maintained and clean according to CNIC Vacation Rentals standards.Develops and implements severe weather procedures. Informs patrons and prepares the facilities for severe weather conditions.Develops and implements educational safety program for patrons.Closely monitor relations with the patron community receive complaints and resolve if possible.Performs other duties as assigned.Supervisory Duties:Directs work to be accomplished by staff.Supervises and conducts training for staff directly or through subordinate supervisors, which may include (1) Full Time NF 3 Executive Housekeeper, (2) Full Time NF 02 Deck Lead, (3) Full Time NF 02 Front Deck Associates, (2) NF 02 Flex Front Office Associates, (4) Full Time NA 05 Maintenance Workers, (4) NL-02 Lead Housekeepers, (17) NA-02 Housekeepers.Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.Ensures staff receives proper training to fulfill requirements of their positions.Conducts annual performance reviews, to include Individual Development Plan (IDP), for each staff member.Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.Interviews applicants and makes selections for positions, approves leave requests, schedules employees, and resolves employee complaints.Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and /or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.