Senior VoC Insights Architect
Munich Re
The Hartford Steam Boiler, a Munich Re subsidiary, seeks a seasoned VoC leader to design and optimize enterprise-wide Voice of Customer programs. You will bridge CX strategy with technical execution across surveys, call data, chat, and AI touchpoints. You will translate strategy into actionable insights, synthesize data for leadership, and drive improvements in customer experience outcomes. A strong background in analytics, collaboration, and storytelling is essential. #J-18808-Ljbffr Munich Re
Vacancy posted 3 days ago
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