ServiceNow Developer

Temporary

Kforce has a client in Orlando, FL that is seeking an experienced ServiceNow Developer to design, develop, configure, integrate, test, and support enterprise ServiceNow solutions. This role partners with business stakeholders, product owners, and technical teams to deliver scalable, secure, and maintainable solutions focused on IT Service Management (ITSM), workflow automation, platform modernization, integrations, and Strategic Portfolio Management (SPM). Key Responsibilities:

Design and support ITSM processes including Incident, Request, Change, Problem, and Knowledge Management
Configure and enhance ServiceNow SPM solutions supporting demand, project, portfolio, and resource management
Develop ServiceNow applications, workflows, forms, catalogs, portals, workspaces, and user experiences
Build solutions using Flow Designer, IntegrationHub, JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions
Develop and maintain REST/SOAP integrations and support enterprise data synchronization
Support CMDB/CSDM initiatives, service modeling, and data quality improvements
Perform troubleshooting, root cause analysis, testing, deployments, upgrades, and application support
Create reports, dashboards, KPIs, and analytics that support operational and strategic decision-making
Collaborate within Agile teams and participate in sprint planning, technical design, testing, and release activities
Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent professional experience
4+ years of hands-on ServiceNow development and configuration experience
Strong experience with JavaScript and ServiceNow Glide APIs
Hands-on experience with Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, and Service Catalog
Experience developing and supporting REST/SOAP integrations and IntegrationHub solutions
Proven experience implementing and supporting ServiceNow ITSM
Strong troubleshooting and debugging skills across applications, workflows, integrations, and platform data
Experience moving solutions through development, testing, and production environments
Agile development experience with strong communication and collaboration skills
Ability to translate business requirements into scalable technical solutions

Preferred Qualifications:

ServiceNow certifications such as CSA, CAD, CIS-ITSM, or CIS-SPM
Experience with ServiceNow Strategic Portfolio Management (SPM)
Experience with CMDB/CSDM, Performance Analytics, Employee Center, and Workspaces
Experience with upgrades, release management, and application deployments
Experience within higher education, public sector, or large enterprise environments
Knowledge of ServiceNow AI and automation capabilities
Highly Desired Skills: SPM, IntegrationHub, CMDB/CSDM, Performance Analytics, Service Catalog, Employee Center, Workspace, and ServiceNow certifications

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Vacancy posted 5 days ago

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