Support Team Liaison

Help Us Make a Difference – Hiring a Team Support Liaison

Do you have a passion for helping others and experience in personal care or healthcare coordination? We are searching for someone who can bring professionalism, empathy, and strong organizational skills to our growing team. This role is perfect for someone who wants more than just a job—it's a chance to truly make an impact. We offer competitive pay and a company vehicle.

Benefits include:

• 401(k)
• Company car
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Minimum qualifications:

• High school graduate
• Has six (6) months experience with regulated personal care agency or like company.
• Maintains CPR Certification.
• Ability to supervise and direct care team members.
• Excellent verbal and written communication skills and strong interpersonal skills include ability to delegate and relate tactfully with customers and the community.
• Must be proficient with windows-style applications, various software packages specific to role.
• Excellent time management skills and mentor capabilities for self and agency staff.
• Maintains a valid Driver's license as defined by the State of Indiana and/or Agency policy.

Essential position functions:

• Available during regular business hours in person 8:00am-4:30PM

Other position functions:

• Provides backup for personal care attendant positions as needed.
• Participates in on-call rotation.
• Performs other tasks and job duties as assigned by the Program Manager.
• Participates in the reconciliation of complaints and grievances as needed.

About Independence Home Health

At Independence Home Health, we believe great care starts with a supported team. Our goal is to provide professional in-home medical care through years of experience and compassionate staff, but just as importantly—we focus on supporting the people who make that care possible: our employees. We know caregiving can be both rewarding and challenging, so we invest in our team with thorough onboarding, hands-on training, and continuous education opportunities. Our staff is never alone—we work together, encourage growth, and make sure everyone feels valued and appreciated. As an independently owned and operated agency serving surrounding counties, we're deeply rooted in our community. We take pride in providing quality in-home care that respects independence and freedom of choice, while also creating a workplace where caregivers and nurses feel respected, supported, and part of a family. When you join Independence Home Health, you're not just taking a job—you're joining a team that cares for you while you care for others.